-
March 2025 by Sivakalyan chakravarthy
Worst customer service
-
December 2024 by Ruth Becky
I had a very poor experience today at this CVS location. The asian guy at the counter acted like he didn't want to serve me. The whole interaction was demeaning and I feel like I was racially profiled. I didn't see him treating other customers this way.
-
December 2024 by Sharday Burns
I only gave four stars due to the new system of having to leave a message vs speaking with a live pharmacist/tech. Otherwise, this pharmacy always has great customer service and fills my prescriptions quickly. Keep up the good work!
-
November 2024 by Michael W.
One star for not being able to speak to the pharmacy when I call. I have to navigate the call tree and them leave a voice mail and they call me back at their convenience. GO SOMEWHERE ELSE.!!!
-
October 2024 by M M
Terrible service always morning shift member. Wake up sleepy heads!
-
August 2024 by prabal pathak
The staff here is incredibly friendly and attentive. They went above and beyond to assist me with my prescriptions and made sure I found everything I needed.
-
June 2024 by Sarah Wills
This is inside of a target, and their POS does not handle any cvs things. I came to return a cvs item to this cvs store and was told…go to cvs. Frustrating and confusing to have come out of my way to a cvs that is not a cvs I guess. Staff was fine.
-
May 2024 by Bryan Cole
Amazing team that is always looking out for what is best for me!
-
April 2024 by Alexandra Radford Cole
This is simply the least friendly customer experience I’ve consistently ever had.
-
February 2024 by P.M. Yahweh Yahweh
Good selection of needed items for shopping
-
January 2024 by Michael Crawford
Everytime I go there , I feel like they are close family!
-
January 2024 by Kim Stephenson
Friendly and helpful staff. Shout-out to Peyton for doing some research and helping resolve an issue.
-
January 2024 by Alexandra Cole
This is simply the least friendly customer experience I’ve consistently ever had.
-
January 2024 by Skysail
I recently had the unfortunate experience of visiting this CVS store(Beaver Creek, Apex, NC), and I must say it was an absolute nightmare from start to finish. I am writing this review with a mixture of regret and anger, as the level of incompetence and disregard for customer satisfaction was simply appalling.First and foremost, the reason for my visit was to pick up a prescription. To my dismay, I was given the wrong medication entirely. This mistake not only put my health at risk but also showcased a complete lack of attention to detail on the part of the CVS staff. When I called to rectify the situation and request a return or refund, I was met with an astonishing level of denial. The staff had the audacity to claim that it was my responsibility to double-check the prescription on the spot. As if it were my fault that they couldn't perform their basic duty of accurately dispensing medication!Furthermore, this CVS location has several other cons that make it unworthy of recommendation. Firstly, there is no drive-through service available, which is a significant inconvenience for customers who are unable to leave their vehicles or have mobility issues. Secondly, the store inexplicably closes during lunchtime, which is an inconvenience for those of us who work irregular hours and rely on the availability of essential items. This lack of foresight and consideration for customers' needs is simply unacceptable.Additionally, the store has a strict policy against accepting pre-paid orders. This archaic practice is out of touch with modern convenience and shows a complete disregard for customers who prefer to order online or pay in advance. This policy only adds unnecessary hassle and inconvenience to an already frustrating shopping experience.Lastly, I must mention the incredibly rude and unprofessional behavior exhibited by the store manager. Instead of addressing customer concerns with empathy and understanding, the manager was dismissive, condescending, and downright disrespectful. It was clear that customer satisfaction was not a priority for this individual, and their behavior only further exacerbated an already distressing situation.In conclusion, I cannot express enough my deep disappointment and anger towards this CVS store/location. The wrong prescription, the denial of return or refund, the absence of a drive-through, the closure at lunchtime, the refusal to accept pre-paid orders, and the rude manager have all contributed to an abysmal experience. I strongly advise against patronizing this location and urge you to seek out an alternative pharmacy that values its customers and provides the level of service and care that we all deserve.
-
November 2023 by Niketan Patel
Pharmacy department sucks. For my son prescription doctor subscribed 3 days medicine. While pickup they are telling they don’t have enough and gave me for one day. I picked up remaining dose next day and after going home I realized that it was also for one day(8ml). I called them immediately but they are keep telling that thay gave me 2 days does on 1 day and I gave overdoes to my son. As a parent why should I do that and what I can do with extra 8 ml cough medicine for kid. They were rude and not willing to listen at all. Unethical educated humans are playing with innocent people’s life. Stay away from these pharmacy and go somewhere else.
