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January 2024 by donna taylor
Nicest group of workers and food perfect!
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January 2024 by Bobby Clarke
Uh... They gave me a meatless sandwich when I ordered an Italian. This didn't feel like an accident... That's the review. Won't be back.
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December 2023 by ryan mahoney
Apparently they stopped taking the GoPlaySave fundraising coupons so if you are trying to support your kids school's go somewhere else.
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November 2023 by Marco Villalpando
We absolutely love this restaurant. My husband's been here several times and has really enjoyed the service as well as the subs. I went with him a couple weeks ago and the staff was amazing everyone was so friendly and seemed genuinely happy to be working at this restaurant. They are taking all the precautions to make sure that you stay safe with social distancing and masks.Needless to say the food is absolutely amazing, they also offer an option where you can order online pay online and pick up at a station in front of the counter. Very convenient.
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November 2023 by John R.
Better than Subway! The turkey and Swiss cheese was a good combination...and you are supporting a good cause
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November 2023 by Prathusha Kakarla
Great place, good food and the ambience is wonderful. My 4 year old loved the fire fighters real equipment. Hot Sandwiches are really good. Loved Cajun chicken and grilled chickenKid-friendliness: Kids friendlyWheelchair accessibility: Yes
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October 2023 by nurseliz165
The only location of the firehouse subs franchises in Wake County to NOT honor go play save coupons. No thanks!
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September 2023 by Pat C
I stopped by FireHouse Subs in Apex on my way home just the other evening. It was about 8:10pm so there was roughly 50 min left of the nights business hours. When I walked in, there was quite a long line of people standing there waiting for their subs / online orders to be done. I got inline and waited and then someone behind the counter yelled over pretty rudely to ask if I was picking up and order. I said no, walking in to eat and then rudely said to come over to the front of the line where those people where just standing but not ordering. Rude but whatever. So I walked up to the young guy at the counter and he says right off the bat, just so you know, we are only doing take out now... There was 50 min left to sit and eat in.. they just didn't want to have to clean another table. Ridiculous.. I said okay and I'll take my sub to go then. I was hungry..My demeanor is naturally friendly and warm towards people so there's just no excuse for his attitude. The guy at the counter not only rudely says all that about having to take it out but then says to me, what are you getting.. I ordered my sub and he asked if I'm getting drink or chips, I said no thanks, and he tells me the price. He's being short, lifeless, rude, and literally staring at me hard the whole time. Eyeing me down without any effort to come across as a normal decent human being who's experienced in meeting other human beings.I paid and then he just basically turns around and says what my order is to the other employees. All of them look bored out of their minds and like they could care less about basic customer service. Or keeping their jobs.. I waited for about 10 min for my sandwich and there was no one else having a sandwich made at this point. The employees are talking and loudly talking at some other employee who went into some back area behind the counter. When my sandwich was finally done, I went to grab it after he rudely called my name and once again, just literally eyeing me down, same guy, same ridiculous lack of social skills or basic customer service skills.I grabbed it, said thanks, and got out of there and ate in my car since I was literally told they aren't letting people eat inside. Nevermind the fact that when I first walked in there were two guys eating their sandwiches over in the dining area so they already had a table to clean off anyways. And regardless, it's roughly 45 minutes till close. They just clearly didn't care about anything other than getting home as soon as they could and perhaps no manager was around and it the manager was one of the young unprofessional staff members who also didn't care.I'm so simple and easy going and easy to please when it comes to being out in the world and or when being a customer. I don't complain much at all, I'm not bothered by much, I don't even expect much from average staff these days because that sort of customer service is sadly becoming more common, if not to me, to someone else ahead of or behind me. The lack of professionalism and customer service here was really ridiculous and totally unnecessary. This guy behind the counter clearly hated his job and didn't want to have to lift a finger beyond the bare minimum and I didn't even ask for anything more than a sandwich which is literally what this business sells. I hate how they made me feel and they likely did the same to everyone else.Needless to say, I will never go back to this store. That guy and the staff member sitting right outside of the main entrance door smoking a cigarette or vape upon me walking really ruined what should have been a simple, basic, but pleasant experience grabbing a sandwich from Firehouse Subs. Almost went out of their way to ruin it for me. I didn't have a political shirt on or offensive thing and I never said or did anything to prompt that attitude so it wasn't personal but it sure felt like it was. The guy smoking was an employee who came in behind me and started working behind the counter without cleaning his hands. All
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May 2023 by David Benson
This place was busy for Sunday afternoon, good service, food was good, I had the cheddar brisket sub, good amount of brisket, sauce and cheese, no smoke flavor though, I might try the meatball sub next time
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April 2023 by Benjamin Harris
Have Been Several Times to this Location and always 4 Star experience, Had a Go Play Save Coupon for Bogo on Medium Subs for Triangle Locations and was told they don't honor the coupon.Lost my business moving forward.On The Plus Side Holly Springs Location was more than Happy to Honor it. They win my business moving forward.
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April 2023 by Jeff Hayes
Sandwiches are not that great for the price. No obvious customization options for the sandwiches, e.g., no toppings menu or on display. Service was formal and curt.
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February 2023 by Mark Urban
Good place, great people, small portions for the price.
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January 2023 by Erin K.
delicious & ready quickly! always a favorite for me, but apex location is consistently fantastic!
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January 2023 by Schnauzer mama
We had quite a bit to order as we were bringing food back to a large party. The workers were kind and patient and made sure to let us know that the meatballs in the gf netball sub were not gluten free. I had the tuna salad sub for the first time and was pleasently surprised. I ordered on gf bread and it tasted great! I imagine it tastes even better on regular bread
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January 2023 by Ryan Baux
I had to argue about not putting pork on my hook and ladder sub because of company policy. I was about to walk out until the lady in the back agreed to just not put ham on the sandwich.
