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February 2024 by Anayah Ninayah
Good job
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July 2022 by Terri Mannes
Kyle and his team are amazing. Have had Linda Workman doing our taxes since 2002! Now, Olga who is equally capable. Everyone there is caring, knowledgable, and kind! 10 stars!!! The Mannes Family
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March 2022 by GreyWardenXIII
Ms/Mrs Olga was such a lovely person to work with and she did our taxes incredibly fast, even with out of state and the stimulus. The lady at the front desk was also so friendly and helpful. 10/10!
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March 2022 by Todd Davidson
This is a good place to get your taxes done especially if you have more than just your W2's. You go in with your documents, your tax advisor gets everything organized and then you're done.Simple
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March 2022 by Charles Dunnam
Sam Allen is friendly, professional and knowledgeable.
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March 2022 by Jean Addison
I can trust that you will do it right and if there is anything that is questioned you will make it right
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February 2022 by Sharon Dunmire
My taxpayer was able to answer all my questions. Getting my taxes done was a nice experience!
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July 2021 by Delilah Ferrell
Herb did a great job of listening to me and explaining the entire process. He answered all of my questions and went above and beyond my expectations!
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April 2021 by Gary McGill
Worst business experience ever! On March 10,2021, I took tax info for myson and myself to H&R Block in Apex .I need an extention (until Oct 2021)and our son's was simple. After a few weeks Todd called and said he to know what stimulus checks my son had received to complete the return. Our son called and told the receptionist (clueless). Well, by April 19th, with NO communication, I stopped by. Todd was at another location (Lake Pine)and the receptionist could not find our info. To make a long story short-our info was there for 5 weeks and lied about having our son's ready.NOTHING had been done!SCARY!!!!
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April 2021 by Tracy Doty
After scheduling an in-person appointment a week prior I never received a call to say that they are only offering drop off service, but that’s actually the best part of this experience.I was met at the front desk by “Sam” who then said we’ll just sit right here (in the lobby). He then proceeded to start asking me personal questions about my and my husbands tax returns. He goes on to tell me he’s reviewed last years returns (we’ve been customers for the last 7 years) and that he wants to “think” about things a bit. I asked what he needed to think about to which he had no answer. He said he’d just call me to discuss anything that comes up. He asked if I was comfortable with this to which I replied I was not and that I wasn’t comfortable being asked personal questions in the lobby. He said, “Well we can go to the back if you want.” When I again stated that since I scheduled an in person review and they weren’t offering that someone should’ve contact me and again shared my feelings about being questioned out in the open about sensitive information, he replied with, “I’ll be sure to let management know”. I’m really disgusted with my experience here after being a returning customer for so many years. I will never offer my business to them again and in the same day was able to get a walk-in, in-person appt with Jackson Hewitt. I would strongly encourage anyone to seek tax preparation elsewhere.
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April 2021 by Robert Bereman
Herb is a great person to work with. This is about the 10th time he has done my taxes.
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April 2021 by MARTIN WRONA
all around great and friendly service from the front desk to the preparer.
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April 2021 by John Tate
I presented my tax documents, the H&R Block Receptionist accepted and provided a Tax Professional to perform the calculations, and I left the facility to take care of weekend errands. Received a call back advising that the tax forms were complete, and required my signature. The process was straight-forward.
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April 2021 by Bridget Brianna
I'm very satisfied. Thats why I come to this location every year
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April 2021 by Brandon Dalrymple
Staff was incredibly nice and caring. Thanks Herb, you are amazing!
