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January 2024 by lasonyia harris
My experience been very good the taxes lady her name is sairekha vedagiri she explains everything one by one very great customer service I come here every year because it been great
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December 2023 by rajeswari suresh
Excellent Service.would recommend Apex location.
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December 2023 by Nagajyothi Mula
Ms Rekha was highly proficient with providing tax service to me. I would highly recommend her.
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December 2023 by Sreenivasula Mula
Would recommend Liberty Tax, Apex location. Staff is very welcoming and helpful in preparing taxes.
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September 2023 by Triniprincess716
Rekha is amazing. Extremely competent and sweet.
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August 2023 by Aravind Sivakumar
Rekha is a thorough professional and has been extremely helpful with doing our taxes in a professional way. She is highly detail oriented and gives all her time to help with the tax filing process. She has provided a lot of in-depth information and has answered all our questions very patiently to give us clarity and transparency in the whole process. I would highly recommend Rekha any day.
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April 2023 by MELODY MCMILLAN
Ms. Rehka is very professional. She has done an excellent job with our taxes. We appreciate the analysis of our tax return and gave us great information on how to have a better return for next yr. She is flexible and accommodating. We even sent our daughter to her. Our daughter was also very pleased. Good service. We would recommend her to anyone who needs help with their taxes. Good job Ms. Rehka!!
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April 2023 by Val Balano
Very unpleasant experience. In a nutshell, it was nice and straightforward in the beginning but pretty soon it turned out my wife wasted two days with them trying to file our taxes when after all the reassurance, their compliance suddenly denied our case and the accountant didn’t bother to try and make it work. In fact, it turned out that the accountant didn’t quite do what they said they would, meaning they kinda weren’t trustworthy. At the end of the day, they apparently got tired of my wife asking questions about XYZ and said that we’re welcome to go to whatever other accountant we’ll have. Honestly, I’m very confused because someone recommended this accountant to me but it turned out they kind of don’t care about customer service.Edit: replying to your comment. What you just said is a very twisted version of what actually happened. You should be more careful with things you say to clients.
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April 2023 by Rob Lee
Excellent service!Great tax prepHighly recommendedTell her Rob With Apex Landscspesent youAnd we both get $50 off next tax return
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March 2023 by Fred Felestian
The staff are very. Knowledgable. They help the client to the best of knowledge. Very good form, and are reasonableRecommend that to everyone..
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March 2023 by Valery Orelien
Ms. Rekha is excellent! Very professional and very knowledgeable. I will definitely recommend this place.
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March 2023 by Imaginistic Travel
Wow! EXCELLENT SERVICE! Even though it wasn’t necessarily a simple return! Thank you very much for the strategies for future years as well!
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February 2023 by Angela Atanasio-Medeiros
2/23/23 Response: Please note, I understand providing your attention to the customer in front of you. The phone rang numerous times and went to voice mail; the mailbox was full. I'm not sure who you called because it wasn't me! 2/22/23 I called during business hours at 3 p.m. No one picked up. The voice recording came on, but I could not leave a message due to mailbox being full.
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February 2023 by Rekha Raman
Liberty Tax in Apex is now under NEW MANAGEMENT.Our primary goal is to help individuals / small businesses to maximize the tax refunds / minimize tax liability by applying compliant tax principles at the most affordable tax preparation fees. We always thrive for 100% customer satisfaction and peace of mind. In addition, we help our customers to be better prepared by providing tax tips for the future years.Thank you for being valued customer in the past seasons, and had good experience with the previous owner. We will better those experiences and expectations! We provide you the same comfortability with new management also. And you won’t miss the previous management.Also, we sincerely apologize for any past unfavorable experiences encountered in this store. We will ensure that you will have a pleasant experience when you step in to the store for this new season.Some of the key highlights:Assure you that we will provide year-round support for your tax needsPick-up calls throughout the yearAnswer questions related to individual tax / business taxAbout MeI manage Liberty Tax Franchise in Durham NC 55 location as well. My customers are happy with the services that I have provided in the past season, you can see the reviews that were posted. I can assure you that you will be happy with my services.
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February 2023 by clement konin
Rekha has been outstanding.She is very thorough and did a great job in a record time. I recommend everyone to go to Liberty Tax for anything related to their taxes.