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September 2023 by M A
I was really surprised by NAPA customer service it was awesome at this Apex location. Big thanks to them.
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May 2023 by Linda Mayberry
The associate was knowledgeable and helpful.
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March 2023 by Mark Sprouse
Good parts good service
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October 2022 by Andrew Ulrich
They'll find the part you need when everyone else's fails
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September 2022 by Meredith Savill
Stopped in for a new battery after mine died. The gentleman said he wouldn’t be able to help me install the new one until tomorrow since he was the only one there (it was absolutely dead on a Thursday night). I didn’t know if my car would restart so he brought out a jumper battery and was going to jump it for me. Fortunately it started without being jumped again, but it seemed strange that he was willing to take the time to jump the battery but not help to install a new one. I went down the street to advanced auto parts and bought a battery that they installed for me on the spot. Only giving 2 stars because he offered to jump the car. I won’t be returning.
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April 2022 by John Lane
Place don't really have anything
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March 2022 by Kinson Davis
Fast and friendly.
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October 2021 by Marty Miller
Customer service could be more friendly but they are competent and not unfriendly. Very small customer area, all products are behind counter, not a place for browsing; know what you want before you get there. Location and building suggests it was meant to be warehouse and delivery hub. Retail was an afterthought. Previously NAPA had been notorious for carrying only their own brand with few alternative choices and at prices competitive with only garages. NAPA now seems to making an effort to be more competitive for DIY mechanics.
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March 2021 by Mason Rice
Ignored the whole time I was in the store
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February 2021 by Robert Young
Good place to get your parts
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September 2020 by K20 Auto Repair
This has been my go to auto parts store for my fast paced auto shop for years. All of the parts are quality and the staff is super friendly. Kyle, Bob and Rick go above and beyond to help their customers. I had a caliper that was delivered to me that ended up being faulty and they drove to another store to pick up a replacement for me after they closed! This made me and even more important, my customer very happy.
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July 2020 by Ricky Dinkler
Excellent service, Kyle and Bob are the best. They went above and beyond what any other auto parts store would do to help me get my classic car running again. I have found my new auto parts store. Keep up the good work I appreciate all your help...Thanks
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July 2020 by Gus Lahanis
We have been in Apex area for about 13 years. Didn't know this branch was even here. Kyle was a great help. He found a part no longer produced by Chevy for my 1988 Corvette. He ordered it and got it the same day. Awesome service. Keep up the good work Kyle :)
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May 2020 by Xavier G.
After looking for a part for my 1980 Fiat Sider 124 everywhere and no one understood this fiat was a classic. I went to Napa and took five minutes to let me know the part wasn't in stock but I could get it the next day in morning. Thank you!! Great costumer service
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December 2019 by James Dillard
Kyle and Rick went beyond the call of duty to help me identify a longer wheel stud, particularly challenging was getting the knurl size correct. Hub was on a 31 ford and off of a later model ford.
