“This Morrisville USPS Office has the most patient employees that I have ever witnessed. While two customers ahead of me took forever to find their address to send their package, the employees were constantly apologizing to the customers who were waiting in line.”
9AM - 4:30PM
6805 Dwight Rowland Rd, Willow Spring
Post Offices
“This post office has the best team. They are friendly and efficient. We went there without appointment to get our passports done and it was extremely busy. Tanya and her team member were so friendly and thorough. Not frazzled by the long lines. I made some mistake on my paper and they explained it and wait for us very patiently. They gave sticker to my little daughter and they were happy to serve. There was a lot of people like us who did not have appointment and they were really busy but they work very efficiently to take care of everyone with a smile on their face. Thank you guys”
“I’d like to thank Regina at the U.S. Postal Service location on 2100 Lake Dam Rd. On July 18th, she was incredibly kind, patient, and helpful while assisting me. Even though I needed help with a lot of basic steps, she stayed friendly and explained everything clearly — how to fill things out, how to pack the items, and what needed to be done. She made the whole experience easy and pleasant. I left in a great mood! Thank you so much, Regina!”
“I went in to have my passport renewed and expedited for an upcoming trip. Both Christina and Ashanti were so helpful and took care of me. Wonderful customer service!”
1 - 4:30PM 8:30 - 11AM
3525 Old US 1 Hwy, New Hill
Post Offices
“Extremely nice and helpful workers at this location. They go above and beyond every single time and go out of their way to say hey or "wave" when I drive by. Packages are always on time and get scanned in ASAP, which is helpful when running a small business. They even found me on social media to let me know I missed something on one of my packages. You won't find that kind of service anywhere else around this area. Their help and attention to detail are very much appreciated!!”
“Like a complete moron I got the date wrong for my passport appointment. Simone was awesome and made time right before lunch! She really goes above and beyond and it’s clear she’s great at what she does.”
“The wait time has really improved here.
I popped in during a late lunch and there wasn’t a line. I completed an important certified mailing.
The service is always great. The staff are always helpful and ready to assist customers. I am appreciative of kind postal workers because I can’t say the same about the location closer to my home in Raleigh. Although this is downtown Cary this location is still very convenient to parks and restaurants I frequent.”
“Ms. Rugina helped me locate a package today that had weird updates on the tracking. I was here 20-30 minutes and she really went above and beyond to help me locate this package and even called the driver. Then called him back to make sure it was with him and would be delivered, I am so so grateful for her help. -Tasha B.”
“This is probably one of the best run USPS I have been to. Employees are always welcoming and I find very responsible. The post master is an effective leader and takes her role very seriously and focuses on the customers. Staff working in the back room also super helpful.”