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“This Morrisville USPS Office has the most patient employees that I have ever witnessed. While two customers ahead of me took forever to find their address to send their package, the employees were constantly apologizing to the customers who were waiting in line.”
9AM - 4:30PM
6805 Dwight Rowland Rd, Willow Spring
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“Came in for an appointment to update my name on my passport. Tonya was quick and knowledgeable. The other staff were really quick at helping other customers while I was holding up one line for my passport stuff.
Definitely make sure you have all of your documents and paperwork together before you go in.”
“I’d like to thank Regina at the U.S. Postal Service location on 2100 Lake Dam Rd. On July 18th, she was incredibly kind, patient, and helpful while assisting me. Even though I needed help with a lot of basic steps, she stayed friendly and explained everything clearly — how to fill things out, how to pack the items, and what needed to be done. She made the whole experience easy and pleasant. I left in a great mood! Thank you so much, Regina!”
“I went in to have my passport renewed and expedited for an upcoming trip. Both Christina and Ashanti were so helpful and took care of me. Wonderful customer service!”
1 - 4:30PM 8:30 - 11AM
3525 Old US 1 Hwy, New Hill
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“Extremely nice and helpful workers at this location. They go above and beyond every single time and go out of their way to say hey or "wave" when I drive by. Packages are always on time and get scanned in ASAP, which is helpful when running a small business. They even found me on social media to let me know I missed something on one of my packages. You won't find that kind of service anywhere else around this area. Their help and attention to detail are very much appreciated!!”
“The wait time has really improved here.
I popped in during a late lunch and there wasn’t a line. I completed an important certified mailing.
The service is always great. The staff are always helpful and ready to assist customers. I am appreciative of kind postal workers because I can’t say the same about the location closer to my home in Raleigh. Although this is downtown Cary this location is still very convenient to parks and restaurants I frequent.”
“Like a complete moron I got the date wrong for my passport appointment. Simone was awesome and made time right before lunch! She really goes above and beyond and it’s clear she’s great at what she does.”
“I would like to leave a review for such an excellent service provided by you guys. Not only were my packages delivered to my doorstep due to lack of space in mailbox but they also made sure they were placed in a safe location.
This is one of the best usps customer experience I’ve ever had.
Wow! I just saw the mailman also left a candy cane on top of package, along with a doggy treat for Braxton heckler(my 1 year old chihuahua)
I don’t why that lady was complaining about the service. She must have been having a rough day. Some people think they are entitled and deserve a silver spoon.
I pray for her and that she may know that love and gratitude towards these hard workers are what they need. If it helps I can donate the candy cane and a bigger kitty litter mailbox .
God bless.”
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“This is probably one of the best run USPS I have been to. Employees are always welcoming and I find very responsible. The post master is an effective leader and takes her role very seriously and focuses on the customers. Staff working in the back room also super helpful.”