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March 2024 by Jessica Villalobos
Excelente servicio, Dee. Thank you.
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March 2024 by Byron York
Dee is ranked very high for her support given to us.
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March 2024 by DvaKing
Good service. Great promotion
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February 2024 by Brandon Adams
Great customer service. Very helpful staff.
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December 2023 by veronica daye
Dee provided excellent service.
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December 2023 by PrettysDesigns G
I was enjoying my rental experience but now it’s like I’m in a dream of hell. My belongings got damaged with paint from them having people spray paint the outside of the units which i was not aware of. I notify D and she suggested I make a insurance claim which was denied. D was no help at all, the “MANAGER” is hard to reach and his phone goes straight to voicemail. I’ve emailed multiple emails after email I even called different numbers and it all leads to the same thing which is contacting the office which they didn’t help and still have not received not one response since October. After the end of this month if I need to rent a unit Public Storage will never be an option again. The customer service sucks and D acts as if she cannot do anything, i called and she hung up on me.. i called multiple times after and no one picked up so i chose to go to the location and she told me it must of been the person before her because she had just got there. Even if it wasn’t her she didn’t try to make the situation better like “I apologize on my coworkers behalf maybe i can help you” not even i am so sorry this has happened. I AM FED UP WITH PUBLIC STORAGE AND NOW IM STUCK WITH PAINT DAMAGE ON MY BELONGINGS. THANK YOU SOOO MUCH PUBLIC STORAGE FOR DAMAGING MY BELONGINGS WITH NO HELP.
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December 2023 by M Cook
I had a great experience with Public Storage in Apex on Nov 15. Having rented through the Public online website, I realized afterward that I needed a slightly different space. I called the Apex office, Dee answered, was quick to check and find the space that met my requirements. She set up a time for me to come in and complete the transfer documents. It took less than 10 minutes, my account was updated, then I was in my new space. I appreciate Dee's approach to customer service - well done!
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November 2023 by Raymond Brown
Excellent help Dee. Thanks
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October 2023 by 9clig Juan
Dee is the best her customer service is beyond amazing she is so sweet and she always give you the best option
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October 2023 by Alex Moore
Dee at the front desk was very helpful in making my move less stressful and helping me find the perfect unit for my needs.
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October 2023 by Charmie Subasinghe
It was nice to get such excellent customer service. Nice and clean facility and App is great. Thank you Dee for the pleasant experience. This location will be highly recommend.
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October 2023 by Jeri Graham
Returning customer. Dee was great nd her reputation brought us back here again. The customer service we received was better than any other place.
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October 2023 by Samuel Gray
Dee was incredibly helpful and went out of her way to accommodate my needs. Will definitely recommend to anyone who needs storage.
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October 2023 by Jay Bennett
Dee is very helpful and knowledgeable. She really makes it helpful to do business with. Thank you.
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August 2023 by Vowe Menta
Met D at the desk, she was very pleasant and helpful. D was really professional, when I called the office earlier, she scheduled an appointment for me and I showed up shortly after. D showed me what was available and assisted me with booking, she made my decision much easier.
