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October 2025 by Dianna Monroe
Good honest service. Love accumulating Ford service points.
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September 2025 by Donna Cooper
1 star because there is no less. Again they said all was good and filers were checked. I watched the whole service and they were not checked. Also said there were no leaks and I know for a fact there is. It’s a shame..to worried about trying to sell a battery that has already been replaced
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August 2025 by tarun advani
Excellent experience. Quick service. Highly recommend!
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August 2025 by cdsdiver Dan
Efficient and friendly staff
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August 2025 by Shep Monroe
Quick lanes always does such a great job with my oil and oil filter changes
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July 2025 by Annela Buffin
They were fast and reasonable.
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July 2025 by Jeremiah Rowland
Good service, friendly and fast.
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June 2025 by Anton Goncharuk
I’ve been going to Quicklane Tire & Auto in Apex for oil changes and tire rotations for the last few years, mainly because it’s close to where I live. Overall, the service is quick and convenient, which I appreciate, although the last time it took 2.5 hours for a simple oil change.
That said, there’s one thing that consistently annoys me. Every single time I go, they overinflate my tires. The sticker on the driver’s side door clearly says 33 PSI, but I always leave with tires pumped up to 36–38 PSI. It makes the ride way stiffer than it should be. After each visit, I end up driving to Costco to adjust the pressure myself at one of their self-service pumps.
I’ve brought this up a few times - explicitly asked them not to overinflate or even just to leave the tire pressure alone - but it keeps happening. Either they’re ignoring the label and do blanket pressure for all cars, or their equipment is uncalibrated. At this point, I’m debating whether to find a new place or just get used to making a Costco stop part of the routine.
Can’t really speak to the oil quality or other services beyond that. Just wish they’d listen on the tire pressure part.
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June 2025 by N. Burwell
I have had a good experience till last year around Nov. I like getting professional service but this has been some BS when they pulled my truck in the shop and for what I paid per hour I should’ve went to Ford Motor Company across the street. Took them two days to put a starter on and the tech working on my truck lied and said it was defective and broken and I knew it was not broken but they took his word instead of mine. I was paying almost $200.00 a hour and getting BS service and lied to. I always deal with Nathan the Manager but he was off that day or had a late schedule that day. Nathan is very professional and respectful every time I come there. I will not be coming back to ( quick lane ) in Apex ever again to spend any money at this location because their techs are full of it!
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June 2025 by Travis Barnard
Excellent service. Had a set of tires installed and an inspection performed.
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June 2025 by Adam Mattis
Great service, even as a walk-in. I also really appreciate the integration with Ford service records. Thank you!
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May 2025 by Greg Murphy
Nate has to be one of the most helpful people I have ever encountered. He’s easy-going, always takes care of me, and just a good guy!
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April 2025 by Michael Schott
Great service, relatively quick, nice lounge to work while you wait. They estimated about an hour and half and they were done in about 45mins.
The staff was very friendly!
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April 2025 by W Duque
Thomas was an excellent, but I have a serious issue with the shop’s technician. It appears that there might be distractions in the shop, as something as simple as replacing the oil cap was overlooked. I drove the car over 25 miles before realizing it was missing the cap after an oil change.
Furthermore, the 23-point inspection your shop provides is questionable. It claims that all points were checked and passed, but I believe they didn’t actually check anything. For example, my rear wiper is falling apart, and it was marked as passed. Now I’m missing the oil cap, which could potentially cause engine damage in the long run.
Despite these issues, Thomas was great. He drove all the way to my house with a new oil cap, cleaned my engine from oil spillage, and was very apologetic, even though it wasn’t his fault.
The manager was supposed to call me on Monday to discuss this matter, but I haven’t heard anything from anyone. This is very disappointing and unacceptable.
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April 2025 by Alison McIntyre
Super clean place. Offers coffee and bagels TV and a counter for laptop users. the bathroom was spotless. Nice crew at the counters as well.
