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October 2023 by Narain Sundaram
Today I had to go and get my tires checked because of yellow light on my odometer indicated my tire pressure was low. I’m very grateful for my tires being repaired because the tire pressure was low on my four tires. Thankfully, no nail was punctured on the tire however, when I entered the shop, I am extremely disappointed, and I did not receive a good warm welcoming when I entered the building plus a bad cigarette odor inside waiting room made me felt extremely uncomfortable since I have an asthma and I’m highly allergic to smoking. When I informed Dwight the manager and the owner of this issue he did not seem to care and did not owe an apology. This is extremely unprofessional it’s not only on welcoming and uncomfortable to me, but it can be a problem for other customers as well. The staffs give me a bit of an attitude which I do not appreciate as well, Please never ever smoke in the building.
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August 2023 by Shoo Shoo McGinley
I had an 8:30am appointment today and I arrived at 8:25am to 1. Find Parking 2. Let the front office know I was there. It's a very tight area and parking is tough so, I just parked behind a car that was being serviced in the garage, not thinking it was going to be a problem when the mechanic told me to move it cause it will block the out going and ingoing cars. Fair enough but he was already servicing a car that wasn't leaving and all I wanted to do was to let the office know I was here on time. So, I moved it to the other side where one of the garage doors didn't have a car in it, and he still gave me an attitude. I said "I'm just gonna tell the office I've arrived. I have an appointment now and there's no car there". Hey! I get it, you're busy, or whatever but I wasn't gonna leave the car there for hours. Anyway, more attitude so ... I left. I'm sure they do great work but they won't get my business. Just be aware, parking space is limited. It's on a busy street.
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August 2023 by CarrieLynn RN
Dwight is knowledgeable, trustworthy, & has fair prices. I 100% recommend Salem Street Car Care
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July 2023 by Bill
UPDATE July 19, 2023. Dwight & his team come through again. 5 stars. Our 2012 Honda Civic A/C wasn’t blowing very cold. Dwight’s shop recharged it and put dye in for the future when it leaks out again to see where the leak is coming from. Very slow leak they said. Great work. Blowing ice cold again! ??. Yes! An excellent place to bring your car for repairs or even antique car repairs and upgrades! Dwight as well as his team are very good mechanics and seem to know what they’re doing! Had our Honda Civic brakes replaced there, had my 1969 dodge dart fan belts and checked out there, and had my 2001 Toyota Celica engine fixed there so they know what they’re doing! highly recommend!
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July 2023 by Lisa Simpson
I was very happy to find Salem Street Car Care Center. The team is very attentive, honest, and professional. I am definitely returning for all my car maintenance.
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June 2023 by stacy johnson
Absolutely the best customer service. These guys have a solid crew and do great work. However, what keeps me always coming back is their honestly, reliability and customer service.
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May 2023 by Travis Hill
I will be doing all of my future repairs and services here. I came in with a 2005 Tacoma manual transmission and a bad clutch (150K miles) and Dwight diagnosed the problem, then replaced the clutch. The clutch is actually better than it was when the vehicle was new. I know this because I am the original driver and it is still my daily driver. So, it was nice that the turn around time was so quick and the price was so reasonable. Truck works better than ever! Thanks, Dwight.
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May 2023 by Benjamin Calcagno
Dwight and his team are honest mechanics. Brought my 2011 Honda Accord in that needed a steering rack and upper and lower control arms. After they installed the steering rack they told me that I did not need the upper and lower control arms which saved me $1200. Thank you Salem street car care center, you have my business forever.
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May 2023 by Meredith Houser
When I need car maintenance or repair, Salem Street Car Care is my go-to. All of my experiences have been good and I've never felt taken advantage of.Services: General repairs & maintenance
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April 2023 by Andrew G.
I was expecting the worst when I brought my car in due to a metal grinding sound from the front wheel whenever I turned the wheel. I got a call back in about an hour that an adjustment was able to get rid of the noise. What a pleasant surprise. Thank you for the honesty and quick resolution.
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April 2023 by F. R. (Effective Problem Solving)
Can not comment on service. Walked in to get an estimate for a brake job. They did not welcome you, barely spoke to you or responded to your questions, did not get up from their seat, barely spoke to me from behind the counter, I gave them make and model, I needed an estimate, finally, they verbally gave an estimate after pushing for a $amount, yeah around $400 … as if they are telling me, we are so busy, we don’t want you, just leave. I did leave and never coming back.
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April 2023 by Lee Novy
Good service. Trustworthy.Observed owner asking thoughtful questions to a patron who was clearly stressed about an unfortunate repair situation.Taking the initiative to ask diffused the stressed
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February 2023 by Enayetur Raheem
A huge shout out to the awesome people at Salem Car Care. Thank you.
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February 2023 by Nick Naglieri
Finding a car care place you can trust can sometime be impossible but I know I have found one now, I had been having trouble with my alternator for sometime, some times working fine and other times battery light would come on and it would be putting out only 3 volts. Finally decided to repair it but after seeing you have to take out both radiators and fans and other parts decided to get it done by someone else, of course Hyundai wanted your first born and still wanted money, then another local place wanted just a little less and wasn't sure which alternator was the correct one since there were 2 to chose from I had to tell them which one, so I stopped in Salem car care Dwight gave me a price which was less than half of what Hyundai wanted. But to prove Dwight was so trusting was when he called me to ask why I was replacing the alternator since it had tested fine, after I told him the story he said ok I understand now you have been having problems. Some mechanics would have cleaned up old one and said here you go or just replaced it without testing it. The price was great it was done quickly and done correctly. I will be back if I need my car worked on and would definitely recommend them to anyone.Services: General repairs & maintenance
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February 2023 by Ky Cousins
Car stalled, made loud noise, called Mr. Dwight at Salem Car Care spoke with him told him my issue. I had car towed to his shop, work done same day. I’m in awe right now. Thank you Mr. Dwight, some scary stuff was wrong with my car.Services: Auto engine diagnostic
