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November 2023 by Henan Li
I recently visited Tom's Garage Acura Honda Shop and was thoroughly impressed by their service. The team there offers a straightforward, no-nonsense approach, which I greatly appreciated. Their knowledge, training and expertise is on par with what you would expect from a dealership, but what sets them apart are their fairer prices. It's refreshing to find a place that provides high-quality service without the hefty price tag often associated with dealership repairs. Highly recommended for Acura and Honda owners looking for reliable and cost-effective service.Services: General repairs & maintenance
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October 2023 by Masaya Quinones
Is it possible that there really is an honest mechanic in this world, yes it is and his name is Tommy. He was a delight to work with and he will be my only choice going forward. If you drive a Acura I suggest working with Tommy.Service: Electrical repair
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September 2023 by Jessica
I'm absolutely delighted with the service I received at Tom's Garage for my vehicle. It has been one of the best experiences since I moved to NC. Tom's excellent communication and reasonable prices made the whole process hassle-free. My car issue was expertly resolved with a new battery, and I couldn't be happier with the outcome.Services: Auto battery replacement
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August 2023 by Debbie Gillon
I’ve always had great experiences with Tommy. He’s honest and provides options based on your budget and what your vehicle actually needs. Highly recommend his shop!
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August 2023 by andrea donham
First time we’ve used Tom’s Garage and we couldn’t be more impressed. Repaired an issue with my Honda Pilot. Drives beautifully and he saved us money!
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July 2023 by Mina nashat
Had a timing belt jop done for my 2014 acura mdx here and they got it done before the scheduled appointment ,thank you tom
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June 2023 by Evan
Working with Tommy was the best decision I’ve ever made when it came to servicing my Acura. Not only does he have deep knowledge and experience with Honda/Acura’s, he also delivers great results and communicates well so you’re able to learn and understand throughout the process.I also really appreciated his honesty when I approached him with a lot of initial concerns that I had about my car. He still listened to them and was direct with me about my over-analysis and alleviating them ultimately. Honestly, that saved me hours of endless google searching rabbit holes.He also uses the best parts and if you need replacements and his prices are fair especially for the value.He is also a great human and very relatable and easy to coerce with making it a great experience and partnership to work with him.I’m reluctant to give this review because then everyone will know how great tom’s garage is but I was really blown away with how great it is that I can’t hold back. Will be coming to Tommy from now on regarding anything Acura/Honda.5-star no doubt.
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May 2023 by Syed Khurram
My 2016 Acura MDX broke down with overheating and transmission issues. I got it towed to Tom's garage to get it checked out.Tommy called me next day and told me that there is a serious issue with the car's transmission and it may cost more than the value of the car. However, Tommy also identified that there is a Acura service bulletin talks about exactly the same issue where coolant is getting mixed with transmission oil.Tommy not only suggested in taking the care of Leith's Acura but he assisted in getting the car towed. What really blew my mind away when Acura services manager told me that Tommy came by with the car and explained the issue in detail and it will be covered under warranty.I can't say enough about how I felt, people like Tommy are rare in auto repair business.BTW, for initial diagnostic and support Tommy only charged me $55.Tommy, Acura finally fixed my car, it has new power train including transmission, engine etc.I owe you one!Service: General repairs & maintenance
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May 2023 by Bhanu Palakodeti
Tom is very knowledgeable and customer centric. He does an excellent job while trying keep the costs reasonable.Services: Transmission
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May 2023 by Kelly A.
My family was on our way from Atlanta to Raleigh to move our daughter into her summer residence at NC State when her 2011 Honda CRV air conditioning decided to stop working! Tommy was able to fit us into his busy schedule and get us back up and running with cold a/c within a few hours. I found Tommy after conducting an internet search and read through the previous reviews and I have to agree with his other customers. I am glad that I found him! It is challenging to find a great mechanic that you can depend on for great service at a reasonable price, but I believe Tommy lives up to that. I appreciate Tommy and his staff for taking care of us especially being out of town and not knowing anyone. It goes without saying that this was a stressful event but that was quickly mitigated by Tommy. What a relief! I have found a garage that I can trust to take care of my daughter's car for future servicing needs.
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April 2023 by Dr. G from Modern Health Institute
Tommy handled my car’s problem for me by understanding what the issue was without having to bring it in and run diagnostics. After following his advice, my problem was fixed. Much appreciated for saving me both time and money. Thank you, Tommy!
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April 2023 by Eric G.
Tommy handled my car’s problem for me by understanding what the issue was without having to bring it in and run diagnostics. After following his advice, my problem was fixed. Much appreciated for saving me both time and money. Thank you, Tommy!
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February 2023 by Cass Waddell
Always feel like I’m getting quality results with Tom and his team. He keeps it real with repairs needed. Thank you for your help, Tom and team!
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February 2023 by jeff wilson
Erin and the gang are great! They are quick, friendly and perform top notch work! Highly recommend! Support your locals
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January 2023 by Pat Brazel
Tom is the best. He's very reliable and honest. His prices are fair too. I highly recommend him!
