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February 2024 by Serria Blackwell
I love this place. I made a mistake on my order and they was willing to correct it for free. I appreciate them. I love eating at this place best food, healthy as well lol ?
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February 2024 by Kayla Johnson
Sugar keeps being added to my smoothie even though it’s not listed as an ingredient in the ones I order and I’m diabetic.
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October 2023 by Chazz W.
Got my order wrong and was told no manager was on staff so nothing could be done. Also, the young male was very rude and disrespectful.
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October 2023 by C C
Really good smoothies. I love the variety of flavors.
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September 2023 by Tanner Hirstine
Always have a great experience, Rui Ping is always great to see in the morning!
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September 2023 by Michelle Harris
I love their smoothies, but the parking here is horrible. They have forgotten to give me my edible straws on 2 orders, but their flatbread sandwiches are delicious. They have 2 drive up spots, but people sit in them forever even after they "pick up" their order. I usually order pick up so I run in and grab my order, no one has ever greeted me so I'm not sure if that's a thing here. I would say they are steady busy but not overly.
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July 2023 by Heim J.
this my favorite snack spot. always go every week
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July 2023 by Emily Cardona
Smoothies are quick but inconsistent, food takes FOREVER if you order inside, they always find a way to mess up your food, and 9/10 times they will forget your side.
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July 2023 by Jeff Schroeder
Delivery is not something this store does well. The last delivery I had, was missing my side. Called up to the store and no one picks up. They constantly get delivery orders wrong and no one does anything to help. This will be my last delivery order from them.
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June 2023 by Olga Pámanes
I bought 5 smoothies and they only delivered 4. When I called they said they were going to deliver the one that it was still at the store.They never did.The next day they lied saying they delivered it and they even left an apology note when I said that was a lie and I didn't see anybody in the ring camera they said they didn't delivered it and they can't help me.
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June 2023 by ShaSha B.
My kids were begging for Tropical so I gave in dropping $22 on smoothies... went on a very busy day and ordered ahead on the app. We ordered two Island Detox and a Pomegranate Plunge. The store was well staffed and training a new employee. Unfortunately, I think the new employees first smoothies were our Island Detox. She was very sweet and trying hard but our Island Detox smoothies were way too chunky to be palatable! So, after leaving and almost halfway home, I turned back around to ask for a redo (because that's a lot to spend and not be able to drink it). The manager/owner(?) could not have been nicer about the return smoothies and he quickly made us two more Island Detox with no questions asked and he was very pleasant. The customer service he provided was much appreciated and the smoothie he made was the best I have ever had. I will definitely be back to this location!!! Also, they have a 99 sanitation grade - bonus points for that! Keep up the great work
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May 2023 by The Mad Hatter
Very good smoothies and sandwiches! We got our order pretty fast, and we were dine in. I got a smoothie and a sandwich and he honey enjoyed it, will be back!
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May 2023 by Joe Boyd
Very bad experience at this location. Ordered a smoothie with strawberries and it was bad. No problem went back in and was told that the strawberries were weird and one employee asked another if they had normal strawberries and was told no normal strawberries. I have no idea what that means so I asked for a refund. I was told a manager would need to call me the next day to give me a refund. So I ask do we really need to go through all of that for an $8 refund and they said yes and offered to instead remake the smoothie. I asked will it be better than the first and employee said maybe, a little. So I just want the refund but I realize that right before I ordered a kid from Dominos was in ordering a very large order…. Based on some comments made between the dominos kid and the tropical smoothie employee I could tell that they were making a trade. I really don’t care that they do that but I am bothered by the fact that the tropical smoothie employees are able to ring through a nearly $50 order and somehow can zero it out for a food trade with dominos but do not have the ability to provide a customer with an $8 refund. So anyways, I was promised that Sean the manager would call me the next day. No call, so I finally call and was told that Sean was gone for the day. What a surprise! Anyways I was told that James Bullock is the franchise owner. James if I were you I would tighten that ship or maybe it’s such a goldmine that you don’t care and if so good for you but I wouldn’t return mainly for poor customer service. Anyways I’ll call back again tomorrow and maybe Sean will be there either way I’ll get the transaction voided out on my credit card. All this could have been avoided if I would have just gotten a refund of $8.
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May 2023 by Alison Wood
Love this place! I love the sunrise sunset smoothie. I highly recommend.
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April 2023 by Paul LaBate
Great customer service, friendly atmosphere. We will definitely be back for the great smoothies.
