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November 2023 by Kathryn S.
We love Woof Gang!! We having been taking our three dogs here for many years and would not take them anywhere else. Taylor treats our dogs with tender loving care. They are timid at times so she keeps them together while they are in her care. We have two doodles and a lab and Taylor treats them like her own. LOVE!!
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November 2023 by mamakpd
Great place with even better employees . Heather and Taylor have been amazing to my animals and listen to every “worry” I have about leaving them for grooming. Hope to never loose them.
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November 2023 by Tara Whitehurst
We love Woof Gang! My Doodlebug is always so excited about her visits and looks so amazing after her appointments! All of the staff are so friendly and welcoming.
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September 2023 by Carolyn DeLarue
The BEST place to come for grooming! We got our golden retriever Jillian in for a groom with Taylor and she WAS AMAZING!! ❤️❤️THANK YOU SO MUCH TAYLOR!! See you soon. JILLIAN LOVES YOU ❤️? ?❤️
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August 2023 by Brittany Coggins
We absolutely love our groomer! She gets it right every time. Be sure to book a couple appointments at a time as they book up fast.
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July 2023 by Bianca Raby
Our dog has been groomed at Woof Gang for a while now. We have been very pleased with Chases work as our boy needs some extra patience. He was scheduled for an appointment this morning as he stayed with family while we were out of town last week. I noticed he had some irritation and a sore on his neck and decided it would be best to take him to the vet and him not be groomed. I called to cancel as soon as they opened and had to leave a message. I tried to call multiple times up until his appointment time. I never got a call back and at 5:30pm got an email receipt for a $60 no-show fee. I called to discuss and the woman on the phone stated that she got the voicemail earlier and talked to Chase about the situation and he was “adamant” about charging us the fee. I completely understand that groomers work off of commission and we have always taken care of Chase monetary wise for how well of a job he does. We have also been loyal clients and was looking for some understanding that these unfortunate events happen sometimes. I did everything in my power to reach them prior to his appointment and believe that charging a no-show fee is wrong. I am very disheartened by this whole situation and will not be back to this establishment.
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July 2023 by Melanie Green
They canceled my appointment without telling me. Wouldn’t reschedule me with any other groomers because and I quote “we aren’t taking new clients” but yet I wasn’t a new client.Turns out it is because someone labeled my dog aggressive in the system without giving me a reason why.
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July 2023 by Jessica Roberts
Love this place for our pups! Staff is always so nice and friendly. Great selection of pet goods. We use the self wash area and it always has everything we need to give a great bath to the dogs!
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July 2023 by Alison Varney
Horrible customer service. I walked in today with my dog to buy treats and I waited at the front desk ready to make a purchase for 10 minutes. The two women in the back would routinely look up at me through the window but never came to the front to ring me up. Getting frustrated being ignored, I started to put my items back and a third worker walked in- my dog started walking to the door and the worker said “are you leaving?!” To my dog, and I said “well nobody is here to help me pay so I guess we are” she just said Oh and walked to the back and ignored us. My dog and I drove the 20 minutes to Woof Gang Village district where we were met with smiling faces and great customer service. Never have I had an experience like this at a store. I highly recommend just making the drive to village district and support that store instead. I wish 0 stars was available but I guess Ill give them 1. Shame!
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July 2023 by danielle ham
My dog is a very high maintenance dog, anxiety and thick fur! She knows my groomer by name when I bring her here, and they have ALWAYS treated her with such care. When I’m away from my baby I know she’s in good hands. They do a wonderful job with her coat too, and are great with communication!
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July 2023 by Dena Morris
My dog is a rescue and gets separation anxiety away from me, but she absolutely loves Dominique and is a very happy girl when I pick her up. She smells great and has such a shiny coat. They do an amazing job on her nails. We drive from Durham to go here!
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July 2023 by Jennifer Bailey
We now use the new Raleigh location on Fayetteville Rd. Everyone is so kind. Our dog is a nervous wreck to get her nails done and they handle her so gently.
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June 2023 by kimberly ruhmke
Spa days for our Wheaten are always great at Woofgangs Apex! We are always happy with the care of our girl, the results of her grooming and her return to us in a timely manner. The Apex location is always clean and the staff awesome!
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April 2023 by Gigi Rose B
NO WALK INS - For anything. Could not use the self wash station and could not get my dogs nails cut. Other locations always take care of their customers when for walk in nail trim. Simple bath appointments take months to get. Appointments needed for ANYTHING. What customer service. Website is a lie for Apex location.
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January 2023 by Tyler Pake
We’ve been taking our dog Swift there for a year now and they’re a great groomer. She gets a good bath and extra at a reasonable price. The treats are also really good and her favorites. We love how they have seasonal treats. They also carry a great selection of collars, leashes, toys, and accessories for you pets.
