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February 2024 by Matthew Ponce
Could not get my phone to work. Came in and Adam fixed it in about 2 minutes. Thanks for the great service!
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February 2024 by Brooke Moore
Alex was super nice and got me in and out really quick when buying my new phone.
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February 2024 by Houston Steelman
Best store out there. Everyone’s nice and shout out to Connor Vanhoy for helping me and my family out with our phones.
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January 2024 by Carol C.
Randon and Ryan were so interested in assisting me today at Verizon . Big shoutout to these two young men ! They are an asset to this store.
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January 2024 by Jonathan Hill
Red headed Ryan was professional, knowledgeable and friendly.
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January 2024 by Natalie Cave
Connor was super friendly and very helpful! He got our new phones set up quickly and efficiently. He’s the guy you wanna go see!
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January 2024 by Garrett Cave
I always get the best service here!!! Cellular Sales is phenomenal, but Connor Vanhoy is something else!! He always makes sure we have the greatest time and saves us as much as possible! Go to Connor for all your Verizon needs!!!
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December 2023 by Katherine Walter
I went in a few weeks ago looking to get a new phone as my old one was on its last legs. Greg worked with me, and helped me get a new one set up. Instead of doing a side by side transfer, since I had absolutely no storage left, I had to backup everything up to iTunes. Which I wasn't able to do in store, so I took my old phone and new phone home to do so. Greg wrote down his number and told me to call him if I had any issues. I ran into a few snags so I called Greg (who was off work at this point) and he was able to walk me through everything to get my new phone set up. He's the best, and I highly recommend him!
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November 2023 by Brandy Warren
Thank you Alex, you have been fantastic to work with! Thank you for going above and beyond to help us get set up. Super knowledgeable and very willing to help us with our situation. Highly recommend asking for him.
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November 2023 by Martha Stahl
Aaron Escamilla helped me and my brother today. We needed a protective case for my brother’s Motorola Edge. Aaron even installed the glass cover for us! He was super nice and helpful! Great customer service!
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November 2023 by Deanna N. Jobe
Nice building and well dressed employees get the 2*s but the one employee I spoke to clearly was uninformed on anything was there for 30 minutes with zero help on making sure my Verizon phone was unlocked since my service transfer to TracFone never seemed to work properly and has 2 phones I was trying to determine but all he did was look at the phone numbers which I had done online before coming in. He said they can't unlock/lock devices because that's done at the factory when they make the phones it can't be undone, lol. It was then I knew he couldn't help me. Honestly waste of my time going there.
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October 2023 by Shannon Nowak
We recently worked with "Red Ryan" (Ryan Howes). It started by checking an upgrade for our son, Ryan found some great deals for us, and it resulted in a total of 4 upgrades that day. He was willing to stay late to accommodate our schedules, was patient with all of our questions, and worked well with all of us (ages ranged from 17 to 70). Afterwards we were talking about our experience with friends, which prompted them to to also seek out Ryan and upgrading their family phones. Would absolutely recommend working with him!
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September 2023 by Airboe Robinson
I just needed to say that Aaron Escamilla was the best sales representative with the best customer service I have ever received at any establishment in my entire life. This was my first time at Arcadia Verizon and he made it easy from the enthusiastic greeting to helping me out with some unique scheduling so that I could upgrade my phone after the last one got unusable.Thanks Aaron, I really appreciate you.
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September 2023 by Bonnie Thomas
James and Ryan did an excellent job this morning!! The were very patient and helpful with me. And are very knowledgeable in there fields. Bravo!! I’ll definitely be coming back for all my needs.
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September 2023 by Cindy Liddell
Great staff, very helpful! Probably a good thing they are an authorized dealer and not an actual Verizon store.... The regular Verizon store lacks EVERYTHING! Mostly customer service!