“Always kept very clean, with spacious isles. Products are always in stock & if they're not just ask an employee because they're always willing to go look in the back for more stock.”
“Westchester in high point n.c.
I think her name is laquanza(if spelled right) I never seen her before until November of 2025 a bright and very passionate individual she helped me and greeted every customer that came into the store. And still today she remains the same. The store is more peaceful and stocked. She greet and helps alot. She brought life into that store. Before it was all men and they was not friendly and they did not have customer service at all. The store manager i still see him and I see a change in him since she have been in the store. He is also now smiling more and they work together well. To hear the cashiers talk about her is golden. They really like her. She is a Gem!!! DOLLAR TREE PLEASE KEEP HER AROUND AND SHE NEED A RAISE OR SOMETHING MAYBE A STORE OF HER OWN. I WOULD DEFINITELY SHOP ANYWHERE SHE IS AT.”
“Crafting on a budget? This is the place to pick up supplies and some inspiration. In case you didn't know: YouTube has some great videos about crafts using dollar tree finds check some of them out then plan a trip to the dollar tree; and pick up some snacks while your there. It may break your diet but it shouldn't break your budget. Happy crafting!”
“Whenever I need something usually they have it at this store if not then one of the other dollar Trees have it. But I must say $1.25 for any size mason jar is the best and there way higher in Walmart. Now there starting to sale motor oil again I'm just waiting to see when the automatic transmission fluid is gone hit the shelves and for a $1.25 you can't beat that compared to Walmart.”
“I swore off dollar tree a long time ago, due to the obvious, dirty store and horrible staff however I am here to report GREAT NEWS!! The store is the MOST IMMACULATE dollar tree I have ever set foot in, ALL of the managers were more than helpful and supportive while I was in there…It honestly felt like a “home away from home”! Just on the way I was acknowledged and treated. If ANYONE needs a dollar tree go to the one in Southwood square on south main in highpoint nc!!!! I will be coming back ONLY TO THIS STORE!! No I don’t live close”
“they were sweet and helpful.
they let me use their bathroom, most dollar stores do not, because they don't want to have to clean up!!!
i can't say i blame them for feeling that way, but I'd rather clean the bathrooms than clean pee or poo off the floor when someone can't hold it any longer!!”
“Called the store today to inquire an item and the store clerk Brandon volunteered to go check the shelves to ensure he was giving my accurate information. Simple things like that shows that you appreciate your customers....Kudos to Brandon!”
“I was they're shopping yesterday and probably was the nicest Dollar tree I've ever been to. The ladies that work there were excellent extremely helpful every time I ask something that I could answer for me I enjoy the experience I had there which I've also found that at most dollar tree is the workers seem to be happy to be there. It appears to be a great place to work for although I imagine the people that you deal with daily there could be quite the loan. But I wish I would have remember their names but I do not but they were great whoever worked the shift at 12:00 to 2:00 on Tuesday there especially the taller black lady at the register she was phenomenal. I definitely would recommend anyone and Thomasville around there to go there if they want a Dollar tree.”
“I've recently visited the Dollar Tree on Groometown Rd. I was on a mission to find items for a paint party. Upon entering store #09348 I was greeted warmly by the employees. I asked for acrylic paint ? and a very kind lady showed me which aisle I needed to be on. She went over and beyond helping me and giving me ideas. I didn't see the paint trays and she stopped what she was doing to look in the back for me. I later found out that the kind lady that was assisting me was the manager of the store. She was getting off and I had a lot of bags and she even assisted me with taking my bags to the car. Kerna is a jewel and a keeper. Her store is very clean and organized in which I love.
Great customer service is rare now, but my experience at this store was exceptional and worthy of the praise.
My event was successful by the way!
Thanks for a wonderful shopping experience.
~ Shon B. ~”
“The best dollar tree in the whole triad hands down. We always go there in the event time and the same guy is always working. He is super nice very friendly which is way different than other dollar trees. That man knows customer service and deserves a raise! I live in Trinity and will pass other dollars trees in my route to this one..”
“customer service here is way better than the other two dollar tree’s down the road and many others ive been to as well. a whole lot cleaner, too just not always fully stocked. still have a great variety of deals and great buys, though. been going there on and off for some years now, some of the people who work there arent always very pleasant but those are the ones that seem to be a blip on the radar working there. any of the management has always been wonderful, especially the older woman with the short hair who i believe is one of the assistant managers. shes always hard at work and focused on what shes doing. also shout out to the store manager who is always an absolute joy whenever i come in and also always working her behind off to keep that store in motion!!”
“This Family Dollar is larger than most other stores if it's name, and also well stocked. We found things there that we had not seen in the other locations. Manager was nice to us too. The employees seemed happy to be working there. Overall, it was a good dollar store type experience. I'm sure we will be going back sometime again soon.”
“I shop at this Dollar Tree very often. I can usually find everything I'm looking for. I really like the staff.
The inside of the store is always clean and well organized. But the outside parking area is a big mess though. There's a lot of trash that needs to be cleaned up around the store and in the parking lot. Other than that, it's great!”
“This location ALWAYS has friendly staff working. Whatever manager does the hiring, they need a raise or promotion, they have a knack for hiring friendly staff. That is awesome with hiring customer facing staff.
Aside from the wonderful staff, this store is always clean and tidy, very easy to shop.
I realize store layouts and selection vary, but I often find myself disappointed when visiting other Dollar Tree's because their selection is never quite the same as this location. You guys have me spoiled and I like it.
This location always has a wait time for the register but that's because it is always frequented by a lot of customers, not much you guys can do about that (I work retail so I understand budgeting, etc)
This store always has a great look and feel and the staff align with the hometown feel that High Point has, keep it up!!!”
“Today I went into the lake road Dollar General to grab some drinks and as I was walking out I happened to drop a $20 bill on accident. After a few minutes I had made it home and realized that I had lost my money and I drove back to the store and asked Hunter if I happened to drop some money and to my surprise he opened the safe behind the register and returned my money. I want to say he is the most honest person I've met in a long time and he deserves any incentive or raise you can give someone. I love this store and will continue to do business with them for the rest of my life bc of Hunter's honesty.Thank you and you made my day.”
“Wonderful experience.... Great service. The staff was very pleasant and aware of where the merchandise was located in the store! Extremely helpful. Jadah, nad and the rest of the staff”
“They always have what I'm looking for workers are extra nice They did a very awesome job with the crowds they had on 2/28/25 keep up the good work ? ? ? ? ?”
“Love this place who doesn't? The outside could be a lot cleaner ! It really looks bad when people pull up especially visitors it makes our town look like its raggedy! Could be a lot cleaner on the outside!!!”
“This is the cleanest most organized Dollar General I have EVER been in!!
Usually all the carts with stock are so crammed down the isles you can't walk by, nor can you find anything. At this location everything was placed exactly where it neededto be & super neat .Melissa, Krista & Kalee were friendly & helpful & super sweet!”
“Love this place! I love that its close to home for me, i just dont like feeling like the employees are always thinking someone is stealing from them but other than that its a nice place to shop and the older lady manager with glasses is always saying she can't do cash app but I think it's just laziness”
“Since they have employed a new manager and did a complete new layout of the store, I do not mind shopping in this store. The staff is always helpful, courteous and friendly. Rarely do you see the isles packed with stock waiting to be put on the shelves (like the other DG). The store is always clean.”
“The young lady named Nikki has the most amazingly warm personality, I’m always greeted with a good morning, I know good and well I see her in this store at least 80 hours a week as this store is literally beside my home, I know that poor women is tired but she is so faithful to our community, she shows up everyday, always greeting everyone with such a warm welcome, never makes me feel like a bother when I’ve asked for help, I witness her kindness with every single customer walking that store. She is always running around cleaning, outside cleaning, putting up products, helping every person that seems to be lost and looking for items, always smiling while doing it, I’ve witnessed her helping elderly customers download and clip coupons to save every dollar she can for them, this world needs more people like her, and I’m so glad she’s here working in the community I reside in. I went from visiting maybe twice a week, down to everyday just to hear that warm welcome of hers.”
“Would have been a lot better if workers rent constantly following me around the store if I was going
to steal something I crossed everything else off my shopping list and went ahead and bought my stuff and left because I felt like I was being judged or treated like I was going to steal something and I was highly offended by that”
“The staff was friendly. The store was a little confusing but I can deal with that. I found everything initially when I looked except the water. The water supply was minimal. I was about to go to Dollar General to get water but at the checkout I saw some water that was acceptable. There should be water of all kinds everywhere except just at the checkout. That is the only reason I gave 4 stars instead of 5.”
“Darrius was a lovely person and great role model for wonderful customer service! Very knowledgeable on the store/item locations and has a willingness and dedication to helpfulness and kindness that you rarely see in people. I will be coming back! Thank you Darrius for making my experience better.”
“This is a new, very clean Dollar General. Does not seem to be quite as large as some others in area (could be wrong on that) but what a nice store! Lady at checkout was very nice and the card reader was brand spanking new and WORKED!Update: Just realized Becky runs this store. No wonder it is so good!!!”
“This is the most organized Family Dollar in High Point. I love shopping there because it’s easy to find what you’re looking for. The staff is very friendly and knowledgeable. Shout out to the Store Manager Rodney!!! Keep up the good work!!”
“Excellent customer service, friendly and inviting atmosphere!! I went to 4 locations looking for the sale on lawn chairs, no such luck after leaving this location. I doubled back around to Archdale and there were 2 chairs returned but one was cracked in the back! Buy 1 get 1 free.. after debating I settle and did not want the broken chair and ended up with help from cashier and manager with my decision! These 2 ladies were top notch helper and so friendly!! Shop this location , I guarantee you will walk out with a smile! Thanks for doing what your are suppose to do even if no one is watching!”