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December 2023 by Jared Crown
Best pet store in wnc! The fish live when you bring them home.... also aquarium plants are great. Prices are good and the staff knows their stuff.... don't waste you time going anywhere else. I've kept fish for 40 years.
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December 2023 by Valec Young
All these negative reviews about how this place is run..... you guys dont know the owner he spends time with every animal after hours , ive watched him take in injured birds reptiles fish etc and nurse / raise them to release , ive never seen a baby robin get mad at a human for not feeding it as if it was its mother until i met these guys. I mean it literaly was not old enough to fly. I cant think of anyone more qualified to care for animals and yeah he walks around barefoot... its his shop its a local store , the gentleman is a wild guy at heart who loves animals and he has saved more than i can count , always knows how to fix a problem and can get you anything even parts and things you cant find anywhere else. The enclosures are small as are almost all pet stores but aquatic fish have always been healthier from this place than comercial stores and the prices are better. Can you buy an electric catfish at petsmart ? No..... can you buy 500 minnow for 50$ at petsmart ? Nope costs 69.98 plus tax for 200...... and then they have parasites ...... seriously wish people would stop bashing this place about things they dont understand or know anything about.
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October 2023 by JenPen The Fish
This shop is just fine. I went the same day as other reviewers. Having been to countless fish shops and knowing dozens of people that make a living off of the aquarium industry this place is just fine! It’s not all about shiny floors. This shop has obviously been here a while. They wouldn’t be in business if they weren’t doing something right. All livestock was healthy and fairly priced. I see no issues here. It’s a pet store, only a handful of the creatures you see there live there permanently. The enclosures are well kept, lit, and filtered. One of the best fish shops I have been to. I have an appreciation for the old-school vibe. Don’t be fooled by uneducated people, if you know anything about pet stores this place feels great.
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October 2023 by Critical Query
This place is just awful. The tanks are grimy and small. Every animal in here looks sickly and none of them have the proper living conditions. How is this place even open? Please do not support them, they have no idea how to care for a common fish let alone exotic animals.
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September 2023 by Kayla Wolfe
I only pushed a star to make the review work. This place has all of its animals in absolute filth none of them have tanks big enough to house them and none of them look healthy. This place is absolutely disgraceful I am literally sick to my stomach to think those animals live like that. The owners and managers of this building should be ashamed.
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September 2023 by James Lavinder
Very friendly and helpful staff. My daughter has a new favorite pet crested gecko. They set us up with everything we needed to get started. Thankyou for all the help and beautiful new pet.
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September 2023 by Dust Bunny
Would be 0☆.Tanks are musty as ALL GET OUT. Nothing is labeled with a price tag and it is hardly a consumer friendly establishment. They are keeping animals in enclosures that are much too small for them and in the end I didn't find what I needed! (A 30 gallon tank that would fit a 1 year ball python, substrate And some natural looking tank decor) the staff was also walking around barefoot with his grimy feet a' SLAPPIN on the linoleum. the next closest store to me is a petsmart which I ended up having to resort to but even they keep their water clear!
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September 2023 by Mary K.
I remember years ago I went volunteer at this place and the staff was caring for a bird that came to them that had a neurological disorder. The bird was annoying because it never stopped screeching but the staff was so loving and said it's not the bird's fault that is like that it they were helping it be as comfortable as possible with the condition they had received the bird in. It was there because no one wanted it and they took it in and showed great care for it. That was probably 5 years ago but I've seen lots of kindness from the staff at WNC Aquarium Imports towards animals over the years. The owner also saved my pet snakes life a couple years back because my snake knocked the temp gage off the tank side and got his little snake neck/face bottom stuck to the adhesive the temp gage had been attached too. The owner reset my snake jaw after carefully pulling the snakes face from the adhesive. You couldn't even see marks or damage to my snakes skin at all. This store is awesome.
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July 2023 by Jacob Simpson
Wonderful owner! Self serve dog wash! I wish I knew about it soonerWould be cool to see fish and other little critters
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July 2023 by Elizabeth Varney
The place was nice but didn't really have any other animals except for fish.
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June 2023 by Abigail Trivitt
Sad seeing what the poor birds are kept in, I hope those are old pictures and they are kept in atleast decent conditions now. ?
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March 2023 by Spencer B.
The owner Jessie was great. We bought our Quaker parrot here and also a new bunny! Very informative and knows everything about animals. Highly recommend if you want a new addition for your animal family!!!!!
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March 2023 by Kristy Broughton
Out of the way, but a nice selection,Will order fish for you, if you call on Sunday.Friendly, helpful staff.Older store, but all animals in well maintained tanks, and enclosures.Prices are very competitive and they have a large selection of fish.Some birds, spiders, lizards, big lizards, a large snapper turtle, and a big toad.Lots of stuff to look at.
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February 2023 by Jason M.
OK right off the bat, I'll say I'm not a big "animals in cages" kind of guy. I think with fish it's okay, and with three foot long lizards is absolutely appalling. These folks have one of every animal in cages. Having said that though, I go here to buy fish and crickets and I always find them to be nice and helpful. Their hours are pretty good too. It's pretty big, too.So on the whole, I wish this place didn't keep animals in small, lonely cages awaiting a possible sale at some distant point in the future. However, other pet stores are pretty much the same, too. So this place is convenient and the folks who work there are cool, so I patronize it.
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February 2023 by Chase Maximoff
DO NOT GO HERE. This place is truly abhorrent. ALL animals are being abused. The animal husbandry here is a million times worse than PetSmart.. which is pretty hard but somehow they've accomplished that. Staff knows how awful everything is and they do not care. They have been reported to the appropriate authorities.
