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“Sal Lopresti provided us with incredible customer service! We were traveling and he took excellent care of us - getting us back on the road with confidence. So grateful for Sal - what an asset to the O’Reilly and the location.”
“Batteries plus had the battery I was looking for at a great price. Justin Pegg was very helpful. With freezing temperatures outside, he was willing to install my battery and give me a core charge on the old battery. Store had a great selection. Friendly staff and overall appearance inside the store was very clean. After the battery install Justin made sure everything was operational after with the new battery. Overall transaction with battery install, and purchase took less than 30 minutes. I’ll definitely be back.”
“I accidentally left the coolant reservoir cap off in Rutherfordton, and by the time I got to the airport, she was steaming pretty good. I called O'Reilly and Mark had a new cap and a jug of coolant waiting for me when I arrived. Mark was a pleasure to work with. I highly recommend this location. Thanks.”
“I had a great experience at O'Reilly Auto Parts on Asheville Hwy the other day and wanted to recognize the excellent service I received. A young man named Jackson working there went above and beyond to help me with everything I needed. He was knowledgeable, patient, and took the time to make sure I got the right parts without feeling rushed or pressured. It's not often you come across someone who genuinely cares about helping customers, but he definitely stood out. Because of his professionalism and willingness to help, my visit was smooth and stress-free. I truly appreciate the effort he put in and will definitely be returning because of this experience. Thank you for having such a dedicated and helpful team member!”
“I was in a desperate situation and immediate need of help with a battery that had loose wires and two gentlemen named Jacob and Dylan not only help me find the find the part I needed but took the time out to come and make sure that everything was installed correctly.
This is what you call world class service it doesn't get much better in this Southern hospitality is a real thing if you need any kind of auto part or service done make sure you come find Jacob and Dylan.”
“Tony was very helpful and professional when repairing my alternator. He took the time to explain everything clearly and even pointed out another major issue with my car that needs attention before it becomes worse. I appreciated his honesty, knowledge, and willingness to help me understand what was going on with my vehicle instead of just doing the repair and sending me on my way. Thank you again for the great service.”
“Therea a new girl working there that goes above and beyond any of the others. Young blonde? Didn't catch her name but she helped me piece together a brake. Props!!”
“I want to give a shout out to the gentleman behind the counter at the store across from the VA hospital. I did not get his name, but when he saw a partially disabled Veteran having some difficulty putting on his spare tire after a flat, he did not hesitate, came out into the parking lot and did it for me, and thanked me for my service. I am forever thankful for his service to me.”
“Great store! Tyler was very helpful and he took the time to replace a belt that I recently purchased for a lawn mower. It's worth the extra mile drive from the other part stores to buy from here!”
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“Cory was so helpful. We needed our battery tested to make sure it was still functioning for a road trip. He was quick and we got the good news our battery is still working top notch. Of course it is, we bought it from O'Reilly a few years ago.”