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March 2024 by Delainie Millwood
Never have a bad experience with Enterprise! We use them a lot! Great customer service, very kind employees and always helpful! I will never use another rental company.
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March 2024 by K&K Davis Transport LLC
I use this location often.The manager and the employees are always a BIG help with making the process a smooth one, EVERY TIME. This location is my “go to”.
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March 2024 by WNC
Everything about this rental was outstanding.The people were very courteous, the vehicle was clean and performed well, and the price was reasonable.
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February 2024 by Eric Smith
Request are considered at the time lease/rental:)
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February 2024 by thomas devries
Great experience renting a vehicle for business use. The branch manager Sarah was a consummate professional assisting me with a vehicle upgrade for my long road trip
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February 2024 by Breanna
Susan and Jorge at place are very helpful and friendly and go out of there way for you.They did for me.
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February 2024 by Kelly Davids
Great service, staff was super helpful and kind. Limited availability at the airport led us off site, a quick ride from airport to this location was easy and cheap. Even though they are closed on Sundays it was still cheeper to rent from them and they do allow drop off on Sunday.
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January 2024 by Sunsetmanor !
We rented from this location last week on a quick trip to Asheville and unfortunately they don't have a shuttle so we Uber'ed there (77 Airport Road). Angie helped us and she was an absolute delight and amazingly helpful and sweet. The process was quick and simple and Angie even let us return the car to the airport so we wouldn't have to taxi or Uber when returning the car. Quite frankly, Enterprise and this location should be very proud of their front-line service because folks like Angie are making it much less laborious. Rates were good and car was perfect. Would rent from this location in a heartbeat! It would be awesome if they had an airport shuttle available by reservation too!
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December 2023 by Holt P
Sarah the branch manager took my info and all checked out but refused to rent my car on time. Stated no cars here. But see pics here.
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December 2023 by Alecia Janeiro
My husband and I have used this branch of Enterprise on several occasions, and they are always extremely helpful, and ALWAYS confirm that an upgrade is okay if they do not have the car size you originally booked. My most recent experience with them was the most positive so far. My car was totaled by a hit-and-run 12 days after I bought it, and the insurance company booked a car through Enterprise. Jillian was early for pickup, super-kind, and very patient while I had to call the insurance company over a minor issue. We had the car for quite some time while we waited for the insurance company to sort out the accident details, and Enterprise called to check in more than once and make sure everything was going smoothly for us. I will absolutely rent here again and recommend this branch to friends. It is honestly SO much nicer than dealing with the airport branch down the road. Thank you, Enterprise Arden!
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November 2023 by Cosmos K
First time renting from this location. We reserved a QX80 online for 2 weeks and they didnt have that specific suv at pick up and the Durango just wasn't big enough. They went above and beyond to get an Expedition Max Limited that worked for us. Even went to another location to pick it up. Great customer service here highly recommended..!
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November 2023 by Wayne Greaves
Jillian was great. She was very courteous, helpful, and professional. A great person and an excellent location in general.
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October 2023 by Austin Hodges
I go on business trips pretty frequently and I prefer to drive over flying. I use this location to rent at whenever I go. I have had mostly positive experiences, the vehicles have all been fine. There have been some hiccups with the reservation, like one time I reserved a full size sedan, but when I got there they said they only have a compact SUV and I have to pay extra for it. Then one time I reserved a full size sedan but they only had a compact sedan. Maybe their reservation platform shouldn’t say they have certain cars when they in fact don’t. All the folks here have been friendly.
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October 2023 by Rick Welch
The service was great! The vehicle worked perfectly. They covered all the bases and made this process easy. I'll use them again, for sure!
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September 2023 by Ashley Smith
I reserved a car at Enterprise at another location and once I got there they told me they didn't have one available. In a panic and desperately needing car. Sara and the kind folks at the enterprise in Arden went above and beyond helping my every need making it possible that I got a vehicle and was able to make it back home to Charlotte. Service like that is truly appreciated.
