-
July 2023 by Linda W.
Customer service gentleman was kind and helpful. I wasn't expecting that after my experience in Indianapolis at a Fed Ex. The only thing is that it is located inside a WalMart, so when I got there, I thought my directions were wrong! Nope right in there and not busy.
-
May 2023 by Jackie S.
I thought I had received prompt, efficient and appropriate service. When I got home I more closely looked at my receipt and noticed two things. 1. the FedEx employee had not asked me the value of the package and put a very low value in (10) and there was a We Listen tab at the end that indicated I would receive a discount on my next order if I gave feedback. I am displeased about the inaccurate value entered without my input; the package was being shipped overnight to the Embassy of a foreign country in Washington. The agent should have asked me the value of the contents which included my passport!!! Hopefully the package will arrive safely and on time and this concern will be unimportant. It is annoying, however. Secondly, I discovered after I had given good feedback on the survey, the UNdeclared (by me) value was much lower than it should have been AND that if my next order is less than $40 I will not even get a discount! I am doubly annoyed.
-
April 2023 by andre sifontes
One of the best customer service experiences ever. Miguel and Fatima were extremely helpful and kind.
-
October 2022 by Megan Evanosky
The staff at this location have always been very kind and personable for the few pre-paid returns I've come in with. This week was the first time I've used them for their print services. I ordered a welcome sign for my rehearsal dinner yesterday afternoon and it said it would be ready after 2:00PM today (Friday) – which is a very quick turnaround time in my opinion. Then today rolls around and at 5:30PM, the lady called me and wanted to make sure I knew they closed at 6:00PM just in case I needed the sign for this weekend. She didn't have to do that. But she took the extra step to make sure I had what I needed for my event (which isn't actually this weekend, but she didn't know that). Very appreciative of staff that not only do their job well, but go the extra mile. Thank you!
-
May 2022 by Elizabeth J
This is by far the best FedEx location! I bring all my things here whether it’s shipping, printing, or just office needs. Kathy is wonderful and very helpful! She goes above and beyond for her customers. I will go out of my way to ship something at this location because I know Kathy will take care of me :)
-
March 2022 by Stephanie Fann
Kathy has an amazing personality. Very nice way to start my morning honestly.
-
December 2021 by T F
Meagan is always super friendly and polite. She gets you in and out as quickly as possible.
-
March 2021 by Zach Friedman
They were very helpful. It's in the Walmart in the front.
-
August 2020 by Karolina Lopez
FedEx is usually last on my list of places to ship from, but I had to return a shipment through them and went to this location inside the Walmart. The lady was so sweet, accommodating and friendly that I've been going back for printing and shipping. There are two ladies usually there who are always friendly. I get anxious when shipping something so it's nice to have a stress free go to place.
-
August 2019 by MLB
Excellent service. Great staff member. Expedient and knowledgeable. Well stocked, clean, and brightly lit.
-
August 2019 by Gilberto Cadavid
Unable to provide me with a self addressed postage paid envelope. I had to enter twice two credit cards that they charged me without giving me the envelope.At the end I went to a USPO which they handled it easy.
-
June 2019 by LA Reed
Excellent customer service really nice kid at the counter very informative very professional and it was late in the day and he was busy.
