PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, and more. Customers appreciate the wide selection available, particularly for exotic pets like parrots. Some shoppers prefer the Arden location due to its larger variety and knowledgeable staff, while others visit the Hendersonville store for convenience. The Arden store is noted for its friendly employees, including a helpful manager who provides excellent customer service and product recommendations. PetSmart offers grooming services that receive positive feedback, with customers praising the grooming staff for their professionalism and communication. Many pet owners find the store a reliable place for essential items, including specific dog food brands. The stores maintain a clean and welcoming environment, contributing to a pleasant shopping experience. There is a suggestion to showcase animals from local shelters to promote adoptions further, indicating the community's interest in supporting pet rescue initiatives. Overall, PetSmart is recognized for its affordability, variety, and friendly staff, making it a popular choice among pet owners.
Took my dog there for a grooming. They were very friendly and did such a great job with him.
June 2025
I was in the store over an hour and bothered the poor employees repeatedly with questions. They were very knowledgeable and patient with me. I adopted a dog and through pets mart got a coupon book that saved me over $30!
June 2024
I drive an hour so that Tessa can groom Freddy. She truly loves her job and her dog friends.
