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November 2023 by Michelle
I've been going to this planet fitness for well over a year and I love it. It's clean and well stocked every day, the staff are helpful and friendly, the hours are convenient because I can come in at 5am. 10 out of 10 would recommend.
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November 2023 by lyv russell
I love every planet except THIS one. Your employees all think they’re managers and try to hound you. The guy w blonde hair thinks he runs the place & is rude to everyone or interrupts someone’s workouts for no reason. One of the new girls doesn’t even know how to do agreements in the system but is trying to tell me I need a photo in the system (when I prefer to show I.D because I’m uncomfy w a photo of myself) & the male will come in and clean the women’s room when there’s women on duty who can do it. The staff here is embarrassing and making people go to the other planet. Also for a guy who likes to boss people around he also talks on his phone on the floor
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November 2023 by Lewis Garrison
They have plenty of machines to work out on so most of the time is no waiting. The locker room is large enough to fit several people dressing and undressing. There are showers for cleaning up. There is sanitizer located through the facility for wiping the equipment down after your use. Best to spray it on the towel and wipe down the equipment. The Black Card area is extra but you get the massage chair, water massage table and tanning.
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November 2023 by Douglas Cegelis
Pretty decent gym overall. I could nitpick but for $10 a month it does the trick. I go during a very slow time of the day and still regularly have to wait for equipment. I'm not thrilled with the music. Pretty much everyone there is nice, employees and customers both. It's closest to my house and easily the cheapest so I don't have any thoughts of switching.
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November 2023 by Chris Wolfe
I've been to this gym a few times and every time I've been there it's been on the slower side and not too busy. That's been nice but the people there typically are respectful of the equipment and everything that I've used so far has been in working order. Also the locker room isn't necessarily huge but the bathrooms and showers show their age a little bit but once again everything is clean in there as well. Would definitely recommend and will visit this location while I'm in the Asheville area again.
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November 2023 by Mike Martinelli
Great clean friendly place to work out. Awesome staff
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October 2023 by Paul Scott Williamson
Really friendly and welcoming staff! Great planet fitness!
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September 2023 by Caleb
Good place to work out, but not my favorite. They don't follow the rules Planet Fitness supposedly enforces.
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September 2023 by Suzanne Burns
We went for a visit and left with a membership. Just what we wanted, ten dollars a month, everything we could want. Very clean, lots of equipment and all in working order, nice and friendly employees. Very helpful. With the weather getting colder this winter, nice place to go walk.
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September 2023 by Lms83
Employees are Amazing and Corporate is Treating the last two employees that have been there the longest the worst and heard they are looking elsewhere, it's pathetic and quit frankly insulting the start pay is no wonder so much turnover wake up corporate y'all lost great employees and about to lose the last two best ones!!!
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September 2023 by Christopher Frizzell
Update: The manager said I had to email "corporate " regarding the TVs that have all been stuck on the same news channel for over a month, all of them, stuck on the same channel. Bathrooms are still nasty. They have been closed the last few Fridays at 3pm.
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September 2023 by Antonio Delgado
Went to the changing room employee had just walked in I asked her if she could please leave so I could change she told me she HAD to clean place has gone downhill ever since Glenn left the night shift honestly you better off getting a membership elsewhere they say you have to wear appropriate clothing on the floor but don’t let you change EDIT it has now almost been an hour I had waited about 10 min then decided to just work out as I was dressed when I came in I understand that it’s her job to clean and she probably has a schedule and she hopefully ain’t doing it out of malice but I’ve too just got out of work and just would have been in and out of there in less then five min
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August 2023 by J.R.
I've been going to this gym for some time. Overall my experience has been good. The only thing I see lacking is the sanitation in the men's bathroom and the locker area's.I don't use the women's locker room or bathroom, so can't say much about that. But I go to the gym early in the mornings, mainly because there's not a lot of people at this time and the machines / free weights are more accessible. At the Arden location, on Monday morning's the gym opens up at 5:00 a.m. Most other days 24 hours. Staff is always on hand. So why isn't anyone taking care of this or checking to make sure there's at least toilet paper in the bathrooms before it opens or even at least checked regularly on the days that it's open 24 hours. (Early morning mainly) I have seen one staff member that comes in before the place opens and there hasn't been any issues. Thank you to that one special employee. But other employees are not checking. Now if I go later in the day, I have not seen this being a problem. I have mentioned this to staff about this but it's still not being addressed.It seems some of the early morning shift teammates forget about these things or don't want to do more than sit at the front desk and listen to music on their headphones. Oops!You expect members to take care of the equipment and wipe things down and report issues. We expect staff members of planet Fitness to do their job and keep the place tidy and clean and greet people when there coming into this place. This has also been lacking and if you greet them, some don't even acknowledge you. This may be a judgment free place but the respect for members is questionable.Thank you for viewing members feedback and taking care of the problem.
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August 2023 by Rodney Pressley
Enjoy my workouts everytime I go. All facility is very well kept up and clean and every staff member very friendly and helpful.
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August 2023 by Stephen Guerrero
Very clean. Friendly staff. An abundance of equipment! Well maintained club.
