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October 2023 by Edwin Palestina
The women that works the morning with red hair very disrespectful and having attitude throwing money at the clients and over all a mess if people don’t want to work over a counter they should have prepared there self early enough in life to be somewhere
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April 2023 by Stephanie Gilliland
Once I complained to the home office about not getting help with a refund, the store manager calls me to tell me she has my refund but that it was not their fault the gas was put on the wrong pump. Well, customers don't type in the pump that the money should go on. Once again poor customer service. Truly a disgrace!
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May 2022 by Michael Fleming
Disappointing that the male cashier that they have right now feels the need to park his SUV n the handicapped space right by the door and is always trying to desperately flirt with women along with another employee as well.This station usually does have the cheapest top tier gas though. If they would just get rid of this sorry individual.
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March 2022 by Kelli Cameron
Thank you for not killing me financially today by being the best in the area. I really needed the help.
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November 2021 by Vincenzo Giovanni
Good gas station and great Mexican restaurant in it !
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October 2021 by Jennifer Arruda
The clerks here are super nice
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September 2021 by Melinda Owens
I called earlier said they were open till 2:00am. when I arrived I was told they had to close because the internet went down, which is understandable don't know why but understandable? However, they are most definitely never open 24 hours anymore and the hours open need to be adjusted for pretty much every gas station in Arden/ Fletcher/AVL airport area just needs to UPDATE THEIR HOURS... 8/19/21
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May 2021 by Adrian Keener
It was decent as far as gas stations go. They also have an absolutely amazing mexican restaurant inside also. The staff is amazing the food is also absolutely to die for. Recommend everybody try the food there atleast once they won't disappoint.
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April 2021 by D. Stevens
It's seems for months that the diesel on pump # 12 has been down period, I've told the employees & one lady bagged it off plus said she was going to report it that was 01/2021, today it's 3/31/21 & it's still not working... They need to take the hose OFF until it's repaired !!I work in the Oil field/ Logistics & we own Shell branded stores. Not good operations....
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April 2021 by Luke G
Best diesel price in the area!
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February 2021 by Nancy Edmonds
Barely any customers were wearing masks nor was the cashier. One man actually ran into me accidentally with no mask as I rounded a corner. Thankfully I had mine on. What is wrong with you people.... it’s called science !!!!
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October 2020 by Katelyn Melissa
Bring back the darn salt water taffy please!!!?Only reason I ever visited this place.. A lot of crime in the lot. A LOT. Bring back my taffy though, & I'll write a better review! Pleasee? you're the only place I've found in South Asheville with it!?What a total disappointment!?⛽????
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August 2020 by Allyson Hooper
Fraudulent pricing. Sign said $10.49 but charged $13.99. Cashier lied when confronted saying the supplier mis-stocked the item when it clearly wasn't due to brand name on the price tag. Plus not the first time they've tried to overcharge me. Over 25% extra is ridiculous but they clearly get away with it regularly and for years now.
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July 2019 by Bally B.
I was treated very rudely by the manager who seems to be in a constant state of PMS. Here's the Shell Customer Service number. 1 (888) 467-4355 This nasty woman needs to be GONE!
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April 2019 by Chris Marybeth DeMatteo
The African American woman (I think her name is Vanessa) does not know how fuel rewards system works. Both my girlfriend and I on two different occasions tried to use our phone number and she cancel it before I could put in the phone number. Five cents off is a huge difference with gas prices approaching $3 a gallon. Employees need better training and familiarity of the Shell fuel rewards program, especially with only one cashier in the whole place. Went to the shell with schlotzys in it off long shoals and got to use our fuel rewards and it was the same price per gallon too.