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November 2023 by Jamie Vlahos
Always a good experience, very friendly, excellent job caring for my car, every single time. My rental was waiting for me, it was so easy, from start to finish, and in less than a week! Plus, I picked up my car and they gave her a complimentary bath and vacuum! My dad always brought our vehicles here. We lost him 4 years ago this week, so I know he would be proud that we continue to support this incredibly thorough and caring company. Thanks to all, from reception to those who worked on my car!
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November 2023 by Greg Mitchell
My wife took care of the repair process and told me she felt very comfortable in dealing with the Collision Center. This goes a long way with us.
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October 2023 by Shannon Dionne
Truly the best auto body repair shop I've ever been to. Christopher kept my informed of updates via email, and my car was done 4 days sooner than expected. It returned to me extremely clean inside and out even though I dropped off a car full of sand and dog fur. The receptionist was also great, and of course, the work they did to repair the tree-induced damage was outstanding. Thanks again!Services: Auto windshield repair
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October 2023 by Christopher Decker
My repair was very quick, well done, and they took exceptional care of my vehicle. They returned it to me not only fixed, but cleaner than when I dropped it off. Great experience. I hope I never have to get my car repaired again, but if I do I’m coming back here.Services: Painting
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October 2023 by Ralph Jones
Arden NC facility does not color match or blend paint to match your vehicle. They only paint to color code which results in a two tone paint scheme on an older vehicle. I had to have my bumper readjusted because it was off center resulting in a two day delay. I believe they used after market parts when OEM was quoted. If you have an older vehicle and it involves painting, consider a different repair facility
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October 2023 by caroline cecka
Absolutely cannot recommend this body shop enough. I had an amazing experience with an outstanding repair and fantastic service. Specifically worked with Chris, and he was fantastic.
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October 2023 by Jenny Williams
We had a great experiment with Joe Hudson Collision in Arden. The customer service and work are excellent. We would recommend them!Service: Body & Trim
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September 2023 by Tina Pack
Staff very friendly... got my car back in a timely matter.. and the work was great..I will use them again
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September 2023 by MC-Carla D. Ellis
I highly recommend Joe Hudson's Collision! The customer service as well as the repair were excellent! This is my second time using this service and I continue to be impressed!Services: Painting
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September 2023 by Charlie Rucker
I was told my car rental would be there and it was a Holiday weekend and no one new nothing. Then the salesman Chris rudely informed me they couldn’t get to my car until another week. I was so disappointed because no call to tell me to bring my car in earlier that day so had to change to another body shop. It was awful experience! Call car rental yourself and be sure to coordinate it with them because on Holidays no one has cars!
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August 2023 by Matt Juengel
Easy to work with, great communication, and made quality repairs to my car. Fortunate to have a honest and upfront body shop in the area.
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July 2023 by J H
Accidents and having vehicles repaired are not nice, however Chris and his crew stuck with me through insurance issues and more, making sure my car was completely repaired. This is a great place for accident repairs!Services: Tires
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July 2023 by Rebecca Warner
From my first phone call with Chris, the exceptional manager, I knew I was going to be satisfied with this company. Chris was professional, friendly, and obviously knowledgeable. He kept me updated every Tuesday and Thursday, as promised, and returned my beautifully repaired vehicle in a timely manner. This is a first-rate operation.
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June 2023 by Kathy S.
I've lived in this area for 26 years and never leave reviews. After my excellent experience with everyone involved with the repair of my vehicle, I can honestly say this place is a breathe of fresh air! From the quality of the repairs, to my constant wonderful communications with Jenn the manager, Jess the girl who always set my mind at ease, to the guys that did the repairs.They were completely upfront about the repairs and cost. Reliable because the vehicle was finished in superb condition, BEFORE the actual day they said it would be! Take my word for it.... finally a place that gives 200%, in every aspect of customer service!
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May 2023 by Heather Jones
The repair that they did on my car was very unsatisfactory because the bumper they used didn’t even fit my car. My door was not fixed even after me telling them two different times about it. They called and told me that my car was ready for pick up I got there. I expressed my concerns about the car, a few weeks later, I get a call that the part has come in and that they’re going to repair it correctly. After them having my car for two days, they called to tell me that they yet had to order another part and it was going to be another week before they receive that. I have now wasted, numerous trips and gas and money out of my pocket. Missed work missed my son’s baseball practices due to having to go back-and-forth to Joe Hudson collision and my car not being ready. They’re also unorganized. The first time they called to let me know that my car was ready for pick up. They called and asked for another customers name. I told them they had the incorrect number. They then called my insurance company and told them that they had the incorrect phone number and that they had emailed me numerous times to come pick up my car. Had they asked for the correct customers name all of that would’ve been avoided, also I did not have any emails letting me know that my car was ready for pick up. Two months later, my car is still not fixed. They had to order yet another part, once that part comes in and they put it on I will never use Joe Hudson collision in Arden again. And I would advise everyone to find somewhere else to take their vehicles . This has been a nightmare.Services: Painting
