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November 2023
Zips used to be great. Now, not so much. Prices have increased, service has decreased. Usually, at least one thing in the wash isn't working properly and every employee looks like they wish they were doing anything else.
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October 2023
Was fooled into a monthly subscription. Said it was one month only for $10 and am now being charged $40 a month with no response Mae from customer service because it's not a normal subscription that can easily be user cancelled on an app. Someone from their customer service needs to respond.
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October 2023
I only come here if I absolutely don't have time to go to the one in Hendersonville but this one in Arden is terrible. My car is not clean and they don't even pre-wash anymore. Lazy. Not worth the price or my time. Would not recommend