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“Customer service is above and beyond. Any time day or night. Been with them for decades and no reason to complain. Wonderful people. Kind, and caring and compassionate.”
“I just started my new account at Pinnacle and I love it. Everyone is so nice and it's like going back home as I use to bank there under a different bank name.”
“I absolutely love this bank. Every time I go in everybody is so friendly so sharp looking you know they know what they’re doing. Always eager to help work quick and efficient and always Pleasant to be around and I appreciate all of them”
“My loan officer was Jose at The Asheboro office. And he did a great job with everything. He even thought of things I didn’t and worked them in. He was very helpful. I’ve baked with Truliant for years and they are all around great”
“Being a customer for years, what a great local bank. From Saide, the GM to all the girls behind the counter, when I need something done business wise, it ususally only takes a phone call.”
“I walked into the bank with too friendly smiles looking at me to be warmly welcomed by Kenya and Zane. They were both eager to assist me with anything I needed.. Great customer service goes a long way, both of them are outstanding!!”
9AM - 1PM
101 Sunset Ave, Asheboro
Banks
“First time visiting a bank on Saturday and I was surprised how quickly my issue was taken care of. I called when they opened to report fraud charges on my account and Selene (?) was quick to help with the problem and get it resolved. I’m very grateful this branch was open on a Saturday morning and I could get the problem taken care of in person and get a replacement card same day.”
9AM - 1PM
1425 E Dixie Dr, Asheboro
Banks
“My only banking experience has been with credit unions so I was honestly nervous moving to a national bank, but boy was I wrong! The staff are friendly and very helpful. Checks go through quick in person, not sure about online as I haven’t tried that feature yet. This bank truly cares about their customers and makes me feel secure using their services.”
“Kacey always gives me the most exceptional and top-notch customer service. I am ALWAYS greeted when I come inside. Every staff member exudes high professional qualities, and this is one of the reasons I Bank at Well's Fargo, and at this branch. Thank you, I appreciate the high-value and security here.”
“I called the Asheboro branch today for help with two different issues I was encountering (at no fault of Truist). My call was answered immediately. When the associate felt it was a question for another department, she stayed on the line with me until the other assisting department answered. She fully explained my concerns with the on-line representative, and we continued our conference call until my issues were resolved. Both associates were so helpful, so professional, and so efficient, even when it was then, past their closing time. Sincere thanks to Allison and Kayla for your help today. Asheboro Truist is blessed to have such a caring staff who provide the best customer service.”
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“I always enjoy my time talking with Moneke Gains! She is very sweet and always takes the time to help me as much as she can! I definitely recommend speaking to her when you visit.”