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February 2024 by A Ketterman
Wouldn't scan ABS code for me.
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January 2024 by Mary Moore
Very helpful and courteous. Enjoyable experence
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January 2024 by Mac Schilder
New headlight who dis
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November 2023 by Evan Cannon
I was having some issues with my battery and Dez figured it out right away and helped me out in a mater of minutes.
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November 2023 by Jason Penley
Always have what I need to keep my vehicle running
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November 2023 by Rebecca Jackson
Took my car to Advanced Auto, 801 Fairview Rd, Asheville, NC to purchase a new battery ($250) for a 2019 VW. I was told by the AA employee that it could be the alternator instead of the battery and he suggested going next door to Meineke for an evaluation. Red Flag. For $461 Meineke determined that the alternator was fine and only the battery needed to be replaced. I was charged $89 to remove and replace a battery, plus another $159 for labor on top of a $69 diagnostic test for a $223 battery. Also they charge 3% to pay with a credit card and did not tell me. I almost feel like this was a scheme between these two companies. Non-the-less it was a major rip off.
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October 2023 by Jim Aponte
I had a fantastic experience at Advanced Auto in Asheville, North Carolina! The staff was not only knowledgeable but also incredibly helpful and friendly. They went above and beyond to assist me in finding the right auto parts I needed.The store had an impressive inventory of automotive products, and I was pleasantly surprised by their competitive prices. The convenience of having a well-stocked auto parts store like Advanced Auto in Asheville is invaluable for any car enthusiast or DIY mechanic.Their commitment to customer service and their comprehensive selection of auto parts made my visit a breeze, and I left with everything I needed to tackle my car repair project. I highly recommend Advanced Auto for all your automotive needs in Asheville.
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May 2023 by Jim Hickey
Last week I stopped with a flat tire at the end of the day. I was desperate since my husband was out of town. Since the manager was ready to close I pleaded for him to help me so I could get home. He was not familiar with my car but looked up the necessary information to put on the spare. He could not have been kinder. Great person and great service
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March 2023 by Elaine Williams
Just needed a repair tire kit, cheaper than Amazon and didn't have to wait to get it.
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February 2023 by Samuel Smith
Had a small problem. Overheated. The guys sold me the part and loaned me the tools to fix it on the spot! We're great courteous and the entire process only took me 20 mins. Couldn't have done it without these guys. Awesome.
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February 2023 by Matthew Anderson
The standard selection of any auto part store with good organization. Employees were helpful, but not pushy.
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January 2023 by Lauren Lagrave
Eric A. was outstanding. Needed a new battery, had me up and running in 15 minutes. Hecwas funny and informative. I highly recommend. Would trust them to give me good information about my vehicle.
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January 2023 by D H
Zero customer service and zero emotional intelligence. It would scare me to own a business with this employee representation.I went in to buy an optima battery while being oncall for a local hospital. Carter then informed me that “they don’t change batteries in weather like this” (26 degrees and sunny). He charged me a core charge despite me explaining I was going to change battery right outside.I asked to borrow a deep 10 mm socket for my ratchet. After changing battery, i walked to store with trash. Then when walking back to grab core so i could get a refund…. This is when another employee came out and reminded me to return the 10mm socket! Basically implying I was going to steal it. Any common sense would say to wait until i returned with core to ask or hey maybe offer a hand! Very Sad the work ethic and care these men showed.I then went to “Biltmore” advance auto on Hendersonville highway to buy the second battery since its a Diesel. Wayne offered to change my battery and even though I changed myself he came out with tools to offer a helping hand despite me declining his help several times. Moral of the Story go to advanced auto on Hendersonville Hwy or the one in black mountain for good service!
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January 2023 by Chad Schoenauer
Super helpful and HONEST. Not trying to force the upsale. Zach even came out and put our replacement wipers on for us.Thank you!
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October 2022 by Derrick Durden
Some are great workers, always clean and helpful. Only thing I don't like sometimes the website says parts are in stock and get there and they can't find them. Free parking
