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August 2023 by Jordan Hamlin
I was not in a great mood and was irritated with a scanner issue (I believe it was caused by our server and not the scanner). Seth was a hoot and put me in a much better mood while fixing my issue. He didn’t even comment on how much worse I had made it, which I appreciated. He presented with high spirits and as extremely knowledgeable about the machine.
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August 2023 by J T
Brian Irish went above and beyond on this visit. He came and thoroughly cleaned our copier and diagnosed additional problems. He quickly left to go get the remaining parts he needed all while leaving it where we could still use it while he was gone. He was back in no time and got us up and running. We appreciate his understanding of how important this copier is since it’s our only one that 25 people use. Thanks Brian!
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July 2023 by Lynn Carlson
My agency has used Advanced Business Equipment for many years with phenomenal customer service, quick response time to needs, and great equipment. Great service and excellent company!
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May 2023 by Bebe Norris
Seth was excellent as were Walter, Baxter and Jesse in setting up the new printer and taking care of the issues that followed. Thank you!
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May 2023 by Amy Winchester
I received an email update regarding ETA, which I like because I am always checking my emails. Larry is a great technician. Very polite and explained what was going on with the printer—Works great now!!
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May 2023 by Tracy Scronce
Ronnie is always prompt and thorough when we need our machine serviced. In a funeral home environment it is crucial to have someone who is professional and trust worthy to be behind the counter and potentially hear confidential matters. Ronnie is always a welcome addition to our staff anytime he is around.
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April 2023 by Julie Spiro-Donaldson
The Jackson County Chamber of Commerce has been a loyal customer for 23 years of Advanced Business Equipment! They have terrific customer service, and they've never let us down! We have had several great copiers over the years, performing LOTS of tasks for us, and we've never had a problem. Thanks to the team at Advanced Business Equipment, who is always stellar!!
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April 2023 by Erika Goffin
Advanced Business Equipment not only meets our organizations technical needs but they also support our work and community. Their customer service is excellent and I reccomend them for your business/organization's tech needs!
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December 2022 by More Space Place
Seth was very kind and helpful and remained on the phone while he walked me through his process. Left me with ample information to adjust and fix in the future. Printer has had no issues since. Thanks!
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December 2022 by Teresa Isreal
Tom was very professional. He called to let me know parts were in and offered to call 30 minutes out to make sure we could meet at the church. He worked quickly and efficiently.
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December 2022 by Annette Kirkland
Ronnie was very professional and very courteous while in the office. He explained what he was doing and listened to our problem with the machine. He is very knowledgeable. He was also very friendly.
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December 2022 by xDawg70
I want to thank you for the fast response to my PC emergency. The system is back and appears to be running fine, and all of my files were saved and restored. I need to commend Seth Smith for his software rebuild on-site Wednesday. He's a careful and skilled technician and spent most of the day re-installing and testing QuickBooks and other software, explaining and instructing on procedures. I really appreciate the Advanced Business Equipment support.
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December 2021 by James “Skip” Goldsmith
I have been leasing a copier from Advanced Business Equipment for almost five years. The leasing process was simple and quick. During the period of the lease, repairs and servicing of the copier have been handled promptly. I have an office in my home and the repair guys that come over are always respectful and competent. I highly recommend ABE for your all your copier needs.
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December 2021 by Ian Nicklin
This was the initial install. Mike Lewis was easy to work with, communicated well, and helped me configure the printer even though our main office is 2,000 miles away from the jobsite with the copier. The technician was professional and the response time exceeded expectations. I highly recommend your business - from the initial sales team to the service/install experience
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December 2021 by TERESA ALLISON
I appreciated that someone came the same day I called the problem into your service desk. This is our only fax/copier and it is very important that we keep the unit up and running. We actually print warehouse paperwork that requires 3 hole punch from this unit and when it is down, we have to redirect those jobs to a regular printer and punch the paper ourselves. Thank you for taking care of us so quickly!
