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February 2024 by kaprice Johnson
These people are so rude especially Scott he is the rudest one their disrespectful then sell you a lemon then repossess your car make false claims to an insurance company then ask extra charges to your account there are a scam not even credited with the BBB please do your research on this company I will not recommend them to my worst enemy go to benchmark they're honest and reliable Appalachian motors get their cars from salvage yards and auctions
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January 2024 by Alicia Ledford
Today my husband and I bought a 2005 jeep from here and I could not ask for a better place to buy a used vehicle. They were super friendly and helpful. We will definitely be back 100% recommend.
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January 2024 by Won Mills
Terrible cars not honest people don’t service the cars before putting them up for sale way over priced they make it very easy for you to buy the car just for you to find out a few months later you brought a piece of junk an you end up having to Spend thousands because the car always in and out the shop I’ve known multiple people to buy cars from them none of their cars last long enough for you to get the car paid off
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November 2023 by Jordan Bentley
They deserve a lower rating. I bought a 2015 Chrysler 200s. I have only had it for almost 3 months and have had to get it fixed multiple times. They also scammed me with the warranty. The warranty no longer covers my vehicle and I still pay extra for it. I’m an 18 year old who has a son and I can’t drive my son anywhere because they screwed me over. They should be shut down! Horrible people and horrible cars!
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October 2023 by John Burnett
Reasonable down payments compared to their competitors! Large selection! Had the option to purchase a warranty! Satisfied with the vehicle I purchased! Down to earth salesman
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October 2023 by Kassi Galloway
These are good people. You never know how a car was treated before they get it. They can't predict the future. My sister and my sister in law purchased vehicle's here this year and they have both been great vehicle's. We purchased a 2016 hyundai santa fe on Wednesday it test drove great while we were there. No one wants a car to break down. Not the buyer or the seller. Once you drive it off the lot it's a risk you take when buying a used car.
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October 2023 by Amy WEBB
Horrible vehicles have to be fixed soon after driven off lot. And the staff are awful too. Wish I could give a lower rating. They sold me a truck that I've had to repair multiple times Starting 2 months after I started payments.
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October 2023 by Kaleb Summey
The car lot is a joke i wouldn’t buy a lug nut off any of the junk they got and they lie even after my insurance office sent them the paperwork and they talk to my wife like a bag of trash and I called to confront them and they hung up on me I would recommending to walk before buying anything from them
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October 2023 by Mimi W.
buyer beware stay away!! they lie,cheat you out of your money sell you a lemon that will break down in less than 12 hrs!! ignore my last review of 5 stars i was tricked into writing a retraction lied to saying they would help my son pau for his broken down car he bought less than 18 hrs. of purchasing!! these people should be put out of business!!!!
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August 2023 by Stephen “Justin” Carroll
I really am grateful for what Appalachian Motors has to offer. Good, dependable vehicles with NO credit check. I purchased my 2009 Nissan Rogue there. Jesse was very knowledgeable and just made the whole experience pleasant. I highly recommend this place!! Thank you guys!! Go Braves!!
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August 2023 by Ralph Doncane
Decided to browse the lot, found a car I was potentially interested in getting (13 Prius)… The business to customer interaction is a joke. To give you a better idea: its the absolute worst and most disrespectful service I’ve experienced (go see for yourself) extremely mundane, no transparency, passive aggressive etc… overall a horrible environment to purchase a car at. I would recommend anyone RUN to any other dealership in Asheville except here… for service alone.
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August 2023 by Kelby Faith
So I got a car from them. A white WRX and I’m sure they are trying to sale it again. But DO NOT I repeat DO NOT buy a vehicle from them they are so shady
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June 2023 by Chris Jones
I can now see why they only have a 2.8 on their reviews. Get told one thing by one person and then after calling them back about it they want to deny it. Bought 2 cars in one day and both end up breaking down within the first month. And they say sorry your a man you should have checked it out before you bought it. Then when calling today they said we'll if you had better credit you could have went somewhere else. I will never in a million years recommend this place to my worst enemy.if I could give it a negative I would. Honestly just a lemon shop anyways.
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March 2023 by Sherry G.
This is the worst place to buy a car!! They cuss you out and have no respect! The owner told me he didn't take me to babysit!! What kind of business says that to customers??? They sold us a car that had to have $1500 worth of work done which could have killed us and our kids! The balljoint arm went through the front tire! The tow truck driver told us that he had picked up several cars that had flipped going down the interstate due to this problem! Read the reviews of the majority of people which are all mostly the same stories!! They wanted to repo ours due to insurance just like most those stories!! I asked the owner if he had ever gotten behind on a payment he said yes but told me he didn't take me to babysit!! There is a lot wrong with this place it needs to be shut down!!
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March 2023 by Wesley & Jolea Evans - Evans Renovations
Great car dealership! We got a great deal on a really nice truck. Salesman wasn’t pushy and was really knowledgeable and helpful. We’re upgrading my wife’s car and our kids cars soon. We won’t be purchasing from anyone else but Appalachian Motors!