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March 2024 by Eric Hodson
Great customer service. Went above and beyond
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February 2024 by Jake Reed
Professional, kind, made sure my order was perfect even though it was only two shirts. Thanks to Max who did a great job.
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December 2023 by Annie King
As a local business owner, I really hate to leave a 1 star review for another local business. But our ongoing experience with this business has been so disappointing, I want to be sure others considering working with this group to know what they may be getting into. More details are below, but in summary, you cannot trust them to honor their own quote (despite having it in writing) and the design quality is not any better than what you or I could create with photoshop.We reached out in late Summer / early Fall for a quote for some perforated vinyl window decals with a deadline for install of November 1st. We interacted with the manager, Josh, who was very nice and gave us a quote for a great price, so we decided to move forward. Throughout the design process we were repeatedly disappointed with the quality of the design (just different clip art vectors thrown together into one image), but we persisted since the price we were quoted was so reasonable.After much back and forth with Josh , we did finally settle on a design. However, due to the design delays as well illness and then a family emergency on the side of Asheville Print Shop, we were repeatedly delayed and then up against the clock to get the vinyl installed before it was too cold to install. Unfortunately, Josh was not available at this point and we were now working with Jacob. Given the time crunch, he sent us an invoice that was over THREE TIMES the quoted price and gave us only 1.5 hours to approve it or the decals could not be installed (for reference, we were quoted a price of around $700 in writing, but were sent an invoice for close to $2000). He also informed us that the install would be an additional cost at least double what we were originally quoted. When we informed him of the discrepancy and sent him the written quote we were provided, he not only would not honor it, he refused to work with us to get the price closer to what we were originally quoted. Basically, a classic bait and switch after wasting months of our time and now likely delaying our project until the Spring.Ultimately, this company cannot be trusted. They will not honor their own written quote/estimates and will waste your time with poor quality design until you're up against a timeline and they feel they have you cornered. Simply put, proceed with caution for anything more than a small project.
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December 2023 by Carol Fay
The staff were enthusiastic, attentive and helpful with my small little project- (5 custom) t shirts. It took them less than 2 weeks to order special shirts and then print an image from a child's crayon drawing on them. They look awesome- very affordable Christmas gifts!
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November 2023 by Ashley Oros
The absolute best! Their designs are phenomenal and the customer service is perfection. Josh went out of his way to make this busy Mamas/ business owners day flow smoothly. Your eyes and heart will smile.
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October 2023 by Gillian Coyle
we had a little mishap with our prints and asheville print shop was quick to fix the problem! thankful that they created some beautiful save the dates for our wedding :)
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July 2023 by Ean Nelson
I am so happy with the experience I had with them. I wholeheartedly recommend them to anyone in need of printing services. Living in West Asheville, their main office popped up with a quick search when I needed something done quickly. They were SO kind in helping me out. These folks rock. Thanks so much for being genuinely excellent.
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July 2023 by Elizabeth Pendleton
The APS team was so great to work with for my family reunion t-shirts and hats. I came to them at the last minute, and they were so helpful and responsive. Their design services and the quality of the shirts and hats were top notch. The prices were great and everything was done on time. I highly recommend working with Asheville Print Shop!
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July 2023 by Danna Edu
We got our wedding invitations printed here and it was amazing all around. It was as easy as emailing them our proofs and it was a quick response to make sure every little detail was perfect before it was sent to production. Even with the 4th of July holiday, the turn- around was quick. We got our invitations in less than 4 days! Best of all, the quality was on point! We will definitely be going here again!
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July 2023 by Daniel Macias
Finding people to make your vision come to life is hard because they have to understand and visualize what you’re thinking. The team here did just that and provided QUALITY merchandise for me to have at my shows. Not only that I came to them with a serious time crunch of needing my products by Friday morning when I came to them on a Monday afternoon. The team was very professional and passionate annd quick about their work. I was very pleased and very proud how they brought my idea to life. Highly recommend
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July 2023 by Sarah Barratt
Emma at APS was so helpful in ordering tshirts and a banner for our family reunion. Helpful at every step of the process and the quality was superb! Highly recommend!
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July 2023 by Fern Conte
Asheville print shop is the best! Josh, Emma, and David were so kind and helped me out when I was in a pinch. Recommend wholeheartedly.
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May 2023 by Dustin Fowkes
This company was amazing to work with. I needed a quick turnaround for a project I was working on for a competition, and every single person I talked to in the process was friendly, patient, and knowledgeable. When they weren't sure my design would work on a certain color, they even printed one on a test material to see how it would turn out. Absolutely loved the service and the product. Will go back in the future.
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May 2023 by Kre
I picked up some beautiful proofs today for a new label.Staff was very friendly and helpful!
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March 2023 by Jesah Segal
Josh and team patiently helped me with a complicated project. The final billboard turned out fantastic. Great team to work with. Will use again.
