-
January 2024 by Dana Risher
Manager on this Saturday afternoon at 3:51 was VERY rude. Had to ask who was taking orders because nobody ask "can I help you or anything. Have never been treated this in an auntie Anne'
-
September 2023 by Benjamin H.
Pretzels are always fresh and yummy! I really like Chevy and Kayley, they know how to help and provide a great service to any customer.
-
June 2023 by Felicia Samuel
I want to personally thank Holden, Hattie and Zack for their outstanding customer service. They were very fast, friendly, helpful and very kind. We will be back!!!!
-
May 2023 by Keka Winter Star
Their pretzels aren't as fluffy as a Bens but it was very good, and the caramel sauce tasted so much better! Like the caramel for an apple! Staff seemed friendly and we got our food quick.
-
April 2023 by Rebecca M.
Auntie Anne's is located at the Asheville Outlet Mall. Service was friendly and we were happy with the pretzel quality. If I am ever at the Outlets again I'd return.
-
February 2023 by Avery Francis
The employees were very nice, there was a bit of a wait but the food was good. The manager was rude and kept yelling at everyone though. Her employees looked scared and she made the whole visit uncomfortable. We visited Jan. 7 around 3pm.
-
February 2023 by Amy Hooper
We got mini dogs, a drink, and a free pretzel. Super tasty!
-
November 2022 by Stephanie P.
I will begin by saying that all of our family has worked in the restaurant industry. We understand busy holidays and that the employees may get stressed out, however, Joy was actually yelling at the customers. As we are all patiently waiting in line, she is yelling at people to get out of the store saying that this is 'getting crazy'. If they wanted only a certain amount of people in the store they should have had an employee outside counting like the other stores. All they had was a sign saying 'limit 20 people' as if people were actually going to walk in and count how many customers were there. The cashier was also incredibly rude. The only kind employee was a girl named Allie, she was very calm and collected despite her obviously being younger than her stressed out manager. Joy's stomping out of the kitchen yelling at the customers created an incredibly uncomfortable environment for all the families and was very unprofessional. Again, we understand being busy but yelling at customers saying things were 'getting crazy' and they need to learn how to read the sign on the door is just horrible service.
-
November 2022 by Kari Spivey
How can it be bad?
-
October 2022 by Samantha Robbins
Got the cinnamon nuggets. Weren't completely warm, but we're good. Bro got the pepperoni pretz. They said it was good.
-
October 2022 by Sherman George
Always great and friendly people
-
August 2022 by Amber J. LaVey
The employees are always very nice and respectful, and the food is always great! :)
-
June 2022 by East Franklin
I had a great experience here! I was greeted generously by (I believe his name was) Olden. Thank you so much for the great service, I will be returning! :)
-
May 2022 by Tu Gray
We had the best experience here this past week. The place seem really clean. Our food was made perfectly and quickly. And best of all, the man that assisted us was one of the nicest person I’ve met in the food industry. Thank you!
-
January 2022 by Aaron Geyer
Zero employees wearing masks after the county mask mandate. If the owners violated the part of the health code that customers can see, I don’t even want to know what behind the scenes look like.
