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November 2023 by Rocky R.
I have had my car washed at this location on several occasions, though each was separated by several months. During this visit I got the (now expected) requests to "upsell" the wash (especially the "deluxe" vacuuming, a $15 increase above the base cost, which was described as vacuuming under the floor mats and under the seats). The attendant then told me what the charge would be for the wash I selected which was a 15-20% increase above the listed price. I said that this sounded like too much compared to the listed price, even considering that sales tax would be added to the listed price. The attendant said that he would check this, then said that he would "fix" the system, and the revised price was what I expected based on the listed price. I felt scammed. I do not know what the extra charge would have been for. I also have a problem with options and prices only being available at the entrance of the wash tunnel. This puts pressure on customer to make a decision quickly so as not to hold up others in line. This is unacceptable. I do not plan to return.
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November 2023 by Calista Penland
Last time I swung by here they did an average job. So I decided to go on my day off and have my car cleaned. Today I went by at 9:25. Sat there until 9:45, waiting…no one even came to greet me or say anything at all for that matter the place looked empty. I decided to get on the main road to drive around the front and they were all just standing there talking like they didn’t have a job to be doing and peoples time just didn’t matter at all. This place is a joke and a waste of time to get your car cleaned at. Will not be going back.
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November 2023 by Gary Kanouse
Pleasant! Professional! Courteous! Job well done!Services: Auto interior vacuuming
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November 2023 by AJ Grein
Their attention to detail is sometimes lacking, but it’s a nice one stop place to get the inside and outside clean.
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October 2023 by Donald L.
I have had both of our vehicles washed, waxed and dried (actually the full service package) many times over the last few years and thought they did a good job with no damage caused by either the equipment or staff. They can be busy at times so if you are in a hurry I would recommend you check how many vehicles are in line--either to be washed or interior cleaning.
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October 2023 by Holly T.
In the midst of all the negative reviews, I gave this place the benefit of the doubt and went anyways. I had great service and my Jeep turned out great! Shiny and clean and no missed spots.. they even got the bugs off from our road trip. For the $40 you pay, the value is def there. The employees were out there working their butts off and it showed! Thank you Autobell on Merrimon!
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October 2023 by Stephen D.
An update to my review.... Autobell got in touch with me and the manager at the Merrimon location (Brandon, I think) was very apologetic and offered me some free car washes, expressing his hope that I would give them another try and that they would do better. I accepted, and we'll see.
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August 2023 by Kathie Briggs
I was the only customer early this morning. I opted for a premium service. Three young men "cleaned" my interior and I tipped accordingly. No one handed me my keys. They were not in the car either. I had to chase down one of the employees to retrieve me keys. I drove off and saw the rear window of my Jeep had not been cleaned. When I got home I found they had ignored the entire cargo compartment. With tip & tax this was over $50 and I feel gypped. If I go back I will inspect my car more carefully before handing a tip.
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August 2023 by Colleen O'Neill
Similar experience to others mentioned above. I paid for the premium service and tipped very well. My car was still not clean on the inside, I had to actually go home and reclean it. My car key was not in my car, I had to go and find it from someone as well. It seems like the young men who are working there are working hard, but, having spent over $50 here for service that wasn't actually done, I'm not really happy.
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August 2023 by Daniele R. M.
I have had my car washed here one other.time and the exterior was good, but the interior I could have done a better job. I gave them second chance yesterday and spent $41(which included a $10 tip) for interior and exterior. I'll just say that I will never pay for interior service again.
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June 2023 by Maya Batat
Kinda like many people describe, this place does a very average job. The staff were unbelievably kind and they’re done very quick, but I wouldn’t mind waiting longer for the job to be done right. I got the “rain package” and they basically just coat the outer layer with the rain repellent and then vacuum the mats, not the actual floors of the car. They also don’t wipe down anything on the inside. I don’t know, I felt I could’ve done a better job myself but if you just need a quick wash, this place is suitable.
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May 2023 by Lattie H.
Went to autobell paid for the most expensive wash they offer. This was the worst car was or detail I have ever received in my lifetime. Leather seats were not wiped down the carpets were hardly vacuumed. Then the gentleman stood around after handing me my keys waiting on a tip. It was pathetic.
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May 2023 by Lynne Cox
I have been looking for a car wash that cleans and vacuums the inside as well as the outside -- tried Autobell today. It was great, the guys were polite, and my car looks shiny and clean! Even drives better! Well worth the drive to Merrimon Ave. Ingles is ok for a rinse, but once a month or so.. Autobell!
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April 2023 by Bill A.
Had my cars washed on a drizzly morning a bit before 9am. After the mechanical wash 3 people started with the hand wiping and cleaning windows. After 5 minutes 2 walked away and one person continued detailing. Matte on drivers side didn't look good and I wiped it with wet paper towel.Attached result. Won't be rushing back so soon.
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April 2023 by Susan S.
My husband and I requested one of the higher packages and the $15 Extra vacuum to get between seats etc....both were a waste of money. Not only did the car have spots on it and dirty streaks on the windshield the interior was as awful. This was not even a 'normal' vacuum and certainly not the 'Extra'. You've lost our business.