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November 2023 by Zachary Helton
The wash destroyed the clear coat on my truck after one visit. The guys were friendly, but barley touched the interior of the car. Not usually the type to leave a bad review, but sincerely disappointed after my first experience.
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September 2023 by Susan Lang
This is the worst car wash I have ever paid 25.00 to clean my car. Outside ok. Inside poor vacumn (didn’t remove mats ) told me they couldn’t clean between front seats because of nozzle of vacumn can’t reach, the inside of windshield so dirty and smeared even my passenger remarked. Don’t bother to go there!!!
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September 2023 by Jocelyn Vargas
I decided to try something different since I need the rugs inside of the car deep clean due to go to the beach. So before getting a wash, the rugs were still hair due to my dog and barely any of it was clean up. It literally looks like they moved it around and left it there.. Then I have sand still all over the back of my seat.Services: Vacuuming
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September 2023 by Brittany Woodruff
For full service I definitely expected much more. Didn’t look like it was vaccumed at all. Wasn’t wiped down in corners or cup holders. Ended up having to work on it for an hour or more after they did. Save your money. I’m really missing chammys off Hendersonville rd :(.Service: Auto interior vacuuming
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September 2023 by Dante Gumucio
Coming from Southern California, where full service car washes are everywhere, we were relieved to finally find a full service car wash in Asheville. The guys did an excellent job hand drying the outside of the car and thoroughly vacuuming and wiping down the inside. Well done!Services: Vacuuming
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August 2023 by PJ McCarthy
The car is clean. The wrap around scrubber knocked in the front panel and caused damage. I could hear it happen when I went through the wash. An Autobell employee claims it didn't happen in their wash because the car before and after had no damage. Proceed with extreme caution.
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August 2023 by Madi King
Would not recommend this place for detailing the inside of a car. Firstly the car was not completely cleaned and vacuumed (crumbs still present all in the car). And secondly, my Bluetooth and gps was working completely fine before I brought it in to be washed and detailed and immediately upon leaving the whole touch system was glitching. Brought it back to show them and they wasted my time with a “damage report” and then informed me that it was my phone making the problem and they can’t do anything for me because of lack of proof. Was obviously sprayed down and/or cleaned with far too much pressure. Will not be returning or be able to listen to music/ use my car gps. Save your time and money and clean your own car.
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July 2023 by Jai M.
I paid for the most expensive package, as my partner's car needed cleaned and needed a bit more attention. This was, also, an early birthday present. When I asked for a rag because it looked like the picture below, the person said "I wiped it down", & just stood there as I wiped it down. I left, and went & got cleaning and "armorall" items. The Armorall was the service I paid for and there was nothing done that accounted for the cost. What a disappointment.
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June 2023 by Linda Hamilton
Got the Armor All Special. The attendant did an especially good job inside and out. I am very pleased with the work and the value.
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May 2023 by Jason Haynes
Brought my car here to get washed, waxed and vacuumed. After being "cleaned', the interior was still full of dust and dirt. Also, the exterior looked like it had just been rinsed with a hose. Certainly wasn't washed or waxed, as dirt spots were back as soon as water dried. Called to get refund, but only found rude, condescending people on the phone. Would give less than 1 star of possible. I'd rather drive my car dirty than let this worthless company have another dime of my money.Services: Vacuuming
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May 2023 by L Haynes
Complete waste of time and money. The Patton Ave location is by far the worst! Spent $52 total for a full wash plus tip. I didn't realize until I arrived home that they didn't vacuum, use armor-all or even wipe the pollen off. I have been on a phone quest for 2 weeks now to speak to someone other than the teen boy at the location and it has been futile. Do not waste your money with Autobell.
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May 2023 by Kelly Rene
Always a great job! Keeps my girl looking amazing! Everyone there works extra hard and is so nice and respectful!
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March 2023 by Curtis Jenkins
Just left Autobell. They done a pretty good job overall, but my wheels look terrible. Lots of brake dust still. I paid extra for the tire shine.
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January 2023 by David Long
The actual wash process is fast and does a great job. When the team dries the vehicle by hand, they always go the extra mile and do a nice job with the wheels. My only complaint is they are too slow to get to the drying process. I often will wait 3 to 5 minutes before they even start on the vehicle. Recently, I’ve decided not to wait and I just drive off.
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January 2023 by Josh Mallernee
My wife and I had our car cleaned for a full service cleaning yesterday. After the car wash had completed we had no idea what to do and no one explained anything to us or said a word to us about how the interior cleaning worked. We drove out of the car wash and awkwardly sat in the driving lane as there was nowhere to pull our car. The Car Wash attendant waved us forward as if saying to leave, but I wasn't going to not get the service we paid for, so I pulled forward and found a spot in front of the Autobell sign with the back end of our car sticking out, and waited for further direction.Several cars were finished and left and several attendants looked at us but said nothing. Eventually my wife went to ask someone what we were supposed to do, and they told her to move the car over to one of the recently vacated spots, so we did. They told us we could wait in the lobby. So we got the baby out of the car and moved to the lobby. There was a woman waiting on the bench outside of the lobby who was getting their car detailed etc. She had sat down when we arrived, and as we waited I saw them come and get her to retrieve her car.In the meantime a GMC SUV had pulled in seemingly from the wrong way, and had pulled next to the building. One of the attendants got in the car and moved it closer forward and all 3 of them began working on the GMC. After about 10 mins one of the 3 team members came to retrieve us and let us know our car had been finished. We went to our car and were unpleasantly surprised to find that it didn't look that clean. There was clearly some vacuuming done, but there was still debris under and around the seats and trunk area. The only window that looked like it received any attention was the windshield, and the dashboard still had dust on it.To be blunt my wife cleans the car better on her own with a hand operated vacuum cleaner and armor all wipes. With the holidays we had recently let our Zips membership lapse and she had been wanting a nice deep thorough clean. I thought this would be a great gift for her, and unfortunately was mistaken. I will never use Autobell again as the wash and vacuums at Zips are not only cheaper but apparently significantly more efficient.The best part was that as we were leaving they were still working on the GMC that was absolutely shining at this point. It seems that if you have a nice expensive car or perhaps a bigger tip you get better treatment.
