-
September 2023 by Erica Klausing
New guy Michael even came outside at close to help me install my headlight before I left the store ??
-
September 2023 by Tom Redinger
Staff have been very helpful not only on this call but in making efforts to meet my needs in the past.
-
July 2023 by Kyle Swartz
Im struggling to decide if I like advanced or AutoZone more, they're both good stores.
-
June 2023 by Curtis del Principe
Caleb, Johnny, and Devin were super helpful (and patient) with me when I had to *keep* coming back repeatedly because my oil filter got stuck.They helped me find the right tools and even let me borrow a few things I would've never used again otherwise.Really appreciate your help, guys! I honestly don't know what I would've done if I was on my own.
-
June 2023 by Corey Johnson-Erday
Home boy with the redbull was completely dismissive and acting like a know it all. He was wrong about ABS codes as well as reading freon levels, and brushed me off when I literally showed him the instructions on the can of refrigerant
-
May 2023 by Meghan Scannell
The guys in this store couldn't be nicer. I've had some issues with my Jeep the last few months, and every single time they are so helpful and friendly. It was refreshing, especially after going into the Advance Auto Parts on Merrimon and the guys in there being total jerks.I want to thank Caleb especially- I went in yesterday because my check engine light was on yet AGAIN- I asked for a mechanic referral and he got me set up with Johnny (I wish I knew the name of his business, I just know he's a mobile mechanic). Johnny met me at Auto Zone today and had my Jeep fixed in less than 45 minutes.I will never go anywhere else for my Auto needs.
-
April 2023 by Deathmate “Deathmated” TheDeepDark
I am very bad at remembering names, however I can tell you the customer service here at this location is great! Came in with dead batteries and left with good ones and awesome conversation! The Manager on duty was very helpful too in finding what worked for me. Thank you AutoZone for providing a great place to get parts!
-
April 2023 by Raina S.
I went in for windshield wiper blades and I have to say the markup is insane in this place. $38 for a single blade that costs $19 elsewhere. Think box store with a W. I needed the blade, but next time I’ll plan ahead and buy two for the price of one at this place.
-
April 2023 by More dumb ass shit in school
This is an amazing store, the staff especially tabs and Justin were extremely helpful respectful and made sure I was 100% satisfied before I left as long as they are working there I will always come and shop there.
-
March 2023 by Jennifer Carr
I called yesterday to see if this store had a gas cap in stock with the part number. They located it, and I let them know I would be in today to get it.I get to the store and wait in line for over 15 minutes to have them grab it from the place where I was Told it was being held for me. No part. The lady had sold one that was put back on the shelf…the one that was saved for me.Now I have to drive 20 minutes down the road to the Next Autozone to get this gas cap. I’m pretty livid and will not be doing business with this location anymore. It’s extremely inconsiderate of someone’s time, energy, and resources to not Do what you tell your customer you are doing. I live 30 minutes outside of town and this location was close to where I work. Now it will take me longer to get home. This has caused me a lot of inconvenience today. Not happy. The manager is a woman and she is nice, but she shared that these “boys” don’t follow what’s asked of them….soooo you can lead a horse to water but can’t make it drink. It was a boy who answered and “took care of me”. Hopefully more men and women with her level of care will work here. I’m not waiting to find out though. Complete waste of time
-
February 2023 by Terry Shook
The young man was very helpful when helping me choose the replacement lights for my camry.
-
January 2023 by Angel Ortiz
The technician, Jacob, was extremely helpful. He explained everything that I needed and assisted with the products. I had a light come on saying to "Check the oil level." I walked in and was greeted as soon as I walked up to the register. Very helpful, courteous, and I would highly recommend this Auto Zone to anyone who needs any help with their auto services and products.
-
November 2022 by Main Streets & Backroads by Todd Touchberry
Great staff that didn't mind helping me find what I was looking for to do a roadside repair on our 1920 Ford Model T that we starting to do shake down runs on before we attempt to take our coast to coast in Nov 2023 to raise money for Hydrocephalus. Follow us on YT & FB
-
November 2022 by Hattie Rose Padgett
Cliff, the district manager would take no responsibility for the fact that his employee at this tunnel road location sold me a battery that was not correct for my car. The battery they installed has exploded, battery acid is throughout my engine, and now I have to replace the 2 month old battery as well as other parts due to this. The store manager did agree to do an exchange for the battery my car does need, but overall I am thoroughly unhappy with my experience buying a battery at autozone.
-
November 2022 by Annie Brown
Customer service here is excellent! Austin went above and beyond to help me with an issue with my car. I highly recommend this store and will definitely be back. Thanks again!!
