-
April 2024 by Kay Ingram
Bee Safe Storage deserves the highest rating possible and very much due to location,cleanliness,access,safe loading area in back blocked from street view by their building and behind and down in the ravine is the train track. Great lighting too. But this is my 2nd shout out because of their excellant knowledgeable friendly manager Lana Riddle-Davis. She also has such a calming way about her lending that to the stress of moving our beloved belongings. Hey Lana! Hope to see you soon.
-
April 2024 by Kristen Summey
Cleanliness of the unit/building. Friendliness of staff. Pricing is very fair.
-
April 2024 by Sharon B
My experience was not a good one. I signed the contract not realizing it shifted my move in date by a week. I called and spoke to the manager. She kept saying that she needed to move my “bill date” even though I said over and over that it was “move in date” and not “bill date”. She said she called someone and that I just needed to come in the day of and she’d correct it. I went in the day before to try to resolve in advance. She didn’t know how and called someone. Again, she described it as “bill date” confusing the other person on the phone. When I finally got on the phone with other person, they were able to understand and said they would cancel and reinstate so I could move in the next day. Still not going to receive my refund for original reservation for months. I got sent a new contract with a price that was $100 more a month. I went in the next morning to get in and resolve the issues. No one was there an hour after opening. I had no way to get in while movers sat waiting and me paying them by the hour. After 30 minutes on the phone and multiple transfers, they finally gave me a code and tried to move me in. They said I should reach out again later to the office to get the amount corrected since the manager who was totally confused throughout was the only one who could fix it. Ok, at least I had a code to move. The code didn’t work. They finally gave me another code to get in. I paid an extra $300 for movers due to no one being in the office. After all moved, someone reached out from another office to say they’d help. The other manager was able to correct the amount and said there was an emergency causing no one to be available to open. In the end, I still don’t have my almost $400 payment from the first reservation and it cost me an additional $300 for movers all due to the manager not knowing how to change the move in date. Please educate your managers. She was clueless.
-
February 2024 by Gerald Talbot
Great staff! Very helpful with the paperwork and showing us around. Very clean and new looking.
-
January 2024 by Doralee Bohner
This is a very nice place to store your stuff with at least good prices starting and a lot of availability. Lana was very nice very sweet very helpful. We hope that we continue to feel this way about this place.
-
January 2024 by Martha Prine
Clean spacesProfessional, helpful staffGood security
-
January 2024 by Morgan Chapman
Spotlessly clean facility with friendly staff and they are located in a decent area. The entry is onto Hendersonville Rd so it can get busy but there are plenty of ways to get there. Rent with confidence.
-
January 2024 by Robert Berry
Nice facility; helpful staff.
-
December 2023 by Kim Roland
Awesome experience, staff were great and friendly. Very helpful, upfront and honest . Thanks so much
-
December 2023 by Tracey ruff
The 2 people working were very helpful. They showed us multiple units. The prices are very reasonable. Very clean, very nice.
-
December 2023 by Carroll Lee Moffitt II
Bee Safe storage increased my rent amount (almost double) on no fault of my own without expressly telling me upfront.
-
December 2023 by Catherine Ice
Super nice, super helpful. Good access.
-
November 2023 by Ryan Moniz
Shane is amazing to work with, especially if you are managing a unit from out of town. Renting from Bee Safe was simple, and the folks who work there are very accommodating.
-
November 2023 by jianmei gao
Shane was great!Highly recommended!
-
November 2023 by Mara Viksnins
Beware of drastic rent increases! Significant rent hikes in a very short period. Bee Safe should employ full time 24 hour security given the high rent. There were several occasions where sketchy people were hanging out around the building outside of regular business hours and I was not comfortable being there. The advertised "free" moving truck is not free and actually costs more than getting a Uhaul for the day.
