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September 2023 by Susan McElroy
Guy who works at this store and OWNS a 1,000 phone himself kept trying to talk me OUT of PAYING my 150. bill on my alcatel hotspot BOOST phone number that had ALREADY been activated at a different store. I just needed to PAY the monthly bill. BTW activation is just ONE button on the device that says WPS. No Pswd even needed.He REFUSED to stop talking about using my wifi hot spot on my boost phone- (I already DO THAT to watch movies. I need this SEPARATE wifi hot spot for work!!!!) and just please TAKE the monthly boost payment for the alcatel hot spot!!!!.Then he refused payment altogether because I asked him to hush!! He couldn't handle a old Woman asking him to hush. He was repeating himself over and over and over and over AFTER I said no no no no. The owner of this store needs to be aware of this unless he wants this guy chasing away his Boost customers regularly.I am also staying in Bryson City-90 miles away, so when I'm actually IN Asheville, I need to get my errands done. That didn't happen today.
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September 2023 by Jessica Axelson
There is a $3 service fee if you go in and pay with cash? All the clerk did was look at my account, take my money and then handed me a receipt.Do they not get paid by the hour? Does the employee even get a dime from it?I can understand if they had to provide some kind of tech support. I had to use gas to find the place. I had to walk in the store. Now if a company wants to keep a customer... Why do you charge just to pay the bill... So in other words... I am paying boost to pay them...?
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August 2023 by Dee Pelto
Clean and the staff was very helpful.
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August 2023 by Elizabeth Hodge
I don't ordinarily write a review buy in this case it is merited.I stopped into this store today (had bought my phone here in May) and knew that Will would have the answers on what I had done to cause my phone to have an issue.He fixed it. He's fantastic!Thanks so much, Will!! God bless you!
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August 2023 by Empress GodIs
Great deals and customer service free phone for switching
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May 2023 by Suzie Jackson
Wow Will at this location rocks!
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April 2023 by Gregory Scott
Eileen was very nice and knowledgeable. Got me set up with a new phone and new plan quickly! Thank you!
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March 2023 by Marion McDowell
The sales person was fabulous! He not only took care of my situation but was able to single handedly take care of others. I love the Boost store because their employees are the best. Boost is the best store for products! Fabulous products and service.
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March 2023 by William Middleton
Boost mobile service is bad. Lots of grey areas. I’m leaving as soon as my payment is due.
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February 2023 by L Young
Had a great experience with the guys that were working today...They were super helpful and friendly??
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February 2023 by lky
Had a great experience with the guys that were working today...They were super helpful and friendly??
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February 2023 by Eric Wilson
The selection was really small, the guy was really nice so I kinda feel bad only doing 3 stars but there were like 6 phones available.
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June 2022 by Richard Tener
Yesterday Mora was very helpful with my phone issues. He was very patient with my lack of knowledge of the technology. He took his time and help me work through all the issues I had. I would highly recommend him and his store for your telephone needs.
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February 2022 by Christine Hart
The staff is nice, but nice doesn't fix problems. Between in store staff and online chat, no one has been able to help fix my problem but they will gladly take more of my money
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January 2022 by Ran S.
I made an order via the website and never received it. When I called customer service to follow up, the representative put me on hold for 14 minutes before hanging up on me. When I called back, the same guy hung up on me again. Stay away from this company! They stole my money and their customer service is horrible!