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November 2023 by Spring Zhao
John is very helpful and knowledgeable. The store doesn’t have a huge collection but does cover all our needs.
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February 2023 by Brandon Newman
Well stocked and clean. Staff was available and on hand for any questions. Went on a Sunday afternoon and wasn't crowded. Had some decent sales going on. Checked out quickly.
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January 2023 by Kristen Stoner
Cute clothes for my little one
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December 2022 by Shaniece
Stopped at the Asheville Outlet and this was one of my store that I found some really great deals at. The customer service was amazing very friendly staff and my toddler stayed and played at the table with cars the whole time . A very nice location down below you see a few of my findings ☺️?
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November 2022 by Shaniece Gamble
Stopped at the Asheville Outlet and this was one of my store that I found some really great deals at. The customer service was amazing very friendly staff and my toddler stayed and played at the table with cars the whole time . A very nice location down below you see a few of my findings ☺️?
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June 2022 by Michael
Overall experience was good.This retail childrens clothing store is located right next to Dillard's. It is very easy to find in the Asheville Outlets mall, as you can park closer to the Dillards side of the mall and walk over to the store.The store has many options for children from toddlers to 3 and 6 year olds and up. I will say they did not have a very large newborn nor 2-4 month section in the store. They also do not have any baby hats, caps, or beanies, which is what we were hoping to find. I do not shop for baby/children clothes often, but now with our 3 month old growing fast, it is time to put the Chaco's into sport mode. The staff are friendly inside, and the store is laid out quite nicely for age and size sections. They were not too busy for a Saturday on Memorial Day weekend either.Overall it was a nice store and my baby was very happy and smiling the whole time. I suppose we might come back in the future.
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February 2022 by Teresa Latak
I get off at 5:30 and due to traffic, it’s allI can do to get to this store in 30mins. Arrived today at 6:01 and the doors were already locked. I only had a pick up.
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November 2021 by Megan Sr
I asked how old you have to be to work here and they told me 18 by a lady with short darker hair this was two months ago) and my friend just got hired at 16. Lol
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September 2021 by Virginia Perez
Very helpful staff. They were having computer problems. Very friendly about it and warned you before walking in to buy things. That there was a wait
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September 2021 by rock ing
Great service
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September 2020 by Anna Kirk
I just wanted to leave a positive review for the Carter's Asheville Store. I had placed an order online through the carters.com website and one of the items could only be picked up in store. When I went to pick up my item, the store could not locate it, so I figured I would go online and cancel that item to get a refund. I got a call from the store later that they had located another shirt for me and that they would hold it under my name and provided me a coupon for my troubles. The store could've just left it at the order was lost and sorry for my inconvenience, but they went above and beyond to locate another shirt to give to me. Thank you for the great service!
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April 2020 by Christina Fields
I’ve placed several orders online and they have all but one been canceled stating there is an issue with my payment information. However, every order has been charged and then refunded on my bank statement. The card was correct for them to process the one order. I am expecting a child and need clothes for her. I don’t understand why my orders are not being met. It’s very frustrating when we are expecting during a time that I’m not able to physically shop at a store due to a pandemic.
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November 2019 by John-Anthony Sciurba
10 people in line with 2 cashiers and one walks off to the back room. She comes back out twice to see the same number of people in line and does not get back on her register. Completely unexceptionable.
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November 2019 by Gilbert Breedlove
Quality usually good prices sometimes good
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September 2019 by Ariel James
Great staff. Very helpful and welcoming.
