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October 2023 by Joseph Hart
Had a great experience getting piercings with my friend from Rebekah (Im hoping that’s how she spelled her name) :)
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October 2023 by Cassie Hyder
Store manager was amazing with piercing my daughters ears she was short staffed and was so patient with my 4 year old.
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July 2023 by Allyson Harting
For my daughter's sixth grade graduation present, we decided to get her ear's pierced. We made an appointment online, and when we came in, it was a good experience. We followed the after-care intructions for the rapid solution extremely carefully, but a week after they said that she could change earrings, we couldn't get an earring through. So, we called Claire's, and they said that the hole was closed. They continued to say that my daughter would have to wait for the hole to fully close up, then re-pierce the hole for the same price as the first time. They had zero sympathy for us and did not stand by their service. They told us that “everyone heals differently” and that we were basically out of luck. After paying $100, I am extremely frustrated that we now having nothing to show for it 4 weeks later. My advice would be to not waste your money and just go to a tatoo parlor to get the piercing done the correct way. I would not recomend Claire's to anyone, and I will definitely not purchase anything from there again.
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July 2023 by Christine xoxo
On July 12th at around 1pm/2pm, the employee lady with the long yellow and multicolored hair (she’s maybe in her late 20s, early 30s and I believe she may have had glasses on and was wearing mostly dark colors) lacks all competence of knowing how to be personable with customers. I was looking at the squishmallow box they had set out and saw a squishmallow I already have at home to which she sees me looking and starts telling me what other squishmallows are in that box, deals going on in the store and so on. I said thank you and was trying to make conversation with her about how I have one of those same squishmallows at home but I was jealous that this particular store had one that looked cuter than the one I had bought (I was literally complimenting their available product) TO WHICH THIS GIRL GOES “okay anyway,-“ with straight up attitude. She then MAKES A FACE AT HER EMPLOYEE FRIEND, ROLLS HER EYES and completely blew past my comment and starts talking about the deals she already told me about to begin with while maintaining this sudden irritated vibe. Rude. Like if you hate your job, just say that. Should’ve went off on her at that very moment from the DISRESPECT but there were children present so I ended the conversation and walked out like the woman I am. Skip Claire’s, go to Icing instead, the lady who worked there was very kind unlike whoever they have in that Claire’s.
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April 2023 by Anthony Mark
Had to wait in line while an on duty manager (Joicey and Beverly) nought items for herself and talked to other employee which took over 15 min. No regard for customers or their time.
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April 2023 by Any franco
Why post buy 3 get 3 if they the employees can not even implement!
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January 2023 by Gracie Berlage
Absolutely not if you want to damage your ears go for it. Blunt force trauma at its finest
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January 2023 by hassena kassim
Great people! Made my teenager feel comfortable piercing her ears.
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January 2023 by Kenny D
The employees were very patient while piercing my daughters ears.
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December 2022 by Jenny Hicks
I scheduled an ear piercing online, as I was asked to do when I called the store to inquire about pricing and making an appointment. When I arrived 3 minutes before my appointment, I was told that the piercer was taking her break and that I would have to wait 30 minutes until her break was over. Don’t have a scheduling system if your employees are not going to follow it. Even when told that I was there because of my appointment, whoever was taking her break decided that I needed to wait. Unbelievable…I know Claire’s doesn’t have a great reputation, but that’s just stunning and incredibly unacceptable. Good luck with the store…it’s going to take a lot of work
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December 2022 by Leigh and Sujey
Jaicey was amazing and helped me find the perfect set of nose rings. You have the best store manager, and other staff were great as well.
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July 2022 by Kirstie McCloud
My 4 year old asked to get her ears pierced, so we took her. I couldn’t have asked for anything better. Rebekah was so sweet and explained everything to my daughter in a way she could understand and asked if it was okay any time she was going to touch her. Rebekah and Madison were able to pierce both ears at the same time and they were both so sweet!
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July 2022 by Evan Guthrie
Claire's at Asheville Mall in Asheville is a great place to go for all things accessories and much more. Going experience every time I have been here.
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February 2022 by Vikkitoria PB
They did an exceptional job at piercing my daughters third hole in her ears and a cartilage piercing as well. Very sterile from start to finish.
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February 2022 by Victoria Brown
They did an exceptional job at piercing my daughters third hole in her ears and a cartilage piercing as well. Very sterile from start to finish.
