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November 2023 by Sara N
I'd probably give this place 2.5 stars. The prices are quite high for used clothing (average of $15-20 for most clothing items). I understand higher prices for items that still have the original tags on them, or perhaps for designer brands, but a used, no-brand-name sweater with a stain or pilling should not cost $20. On that same note, for the prices they are charging, I should not have to inspect every inch of an item to ensure it is free of stains, holes, or other defects. Pants/slacks selection was sorely lacking. Some of the staff were kind and helpful, but others pointedly ignored me until I finally interrupted their social (non-work/store related) conversation. Overall I was pretty unimpressed.
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November 2023 by Holly S.
Lots of variety! Helpful staff as well. It's much more budget friendly to shop here than pay full price elsewhere (or to buy clothes from discount stores that are poor quality).
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November 2023 by Pamela Phillips
This is the best resale experience I’ve ever had! After retirement, I had 15+ years of stored fancy handbags, business clothes, totes, boots, etc. that I will no longer use. I took a huge load to Clothes Mentor in Asheville, and they purchased more than half of what I had at a fair price. I had the option of a purchase or store credit (which is slightly higher), and I took cash. They do an estimate first, which you can accept or not. After I asked the staff for donation ideas for the remainder, they suggested a program transitioning women into the workplace, advice that I took. I liked that they were respectful, with no haggling over the quality of my items, and very knowledgeable. I’ll never do the traditional consignment ever again. Clothes Mentor is the way to clear out your closets!
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October 2023 by Linda Adams
This location is awesome! Very clean and well organized store. High quality, clean merchandise. The BEST Clothes mentor store I have ever visited! Mimi, my sales clerk was awesome: so helpful polite and courteous.~ Linda Adams, Columbus, Ohio
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October 2023 by Eleanor Campbell
It was my first time in the store in a long time, and Mary Lloyd was kind enough to show me around, help me find my size, and suggest additional items. Plus, she saved me some money by telling me about the loyalty program and birthday month discount. Thank you, Mary!
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October 2023 by Megan Maloney
I came in a few weeks ago knowing I wanted a certain something, but being absolutely clueless as to just what that something was. Mary took my hand and told me to breathe, that she would help. She asked insightful questions about the type of outfit I was looking for and what I thought my style was. She then expertly (almost magically?) seemed to pick out several items that I just adored. I walked in worried I wouldn’t find a thing, and I walked out with 3. Any time Mary is working I’ll be back to let her pick me out my next fabulous frock!
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September 2023 by Alexe' Weymouth
We absolutely love going into Clothes Mentor. Chip is a hoot, Hazel is a sweetheart and Mary makes me and my girlies feel like well adored celebrities. I want to be Mary when I grow up!
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August 2023 by Susan Baumann
This Clothes Mentor is upscale resale at its best! I’ve been to other locations but this Asheville location outshines the rest. Beautifully organized and color coordinated with all of my favorite brands. I’m going back to work and Mary helped me rebuild a beautiful wardrobe that I can’t wait to wear! She (and all the staff) was very busy but she took the time to understand my needs and preferences. I couldn’t have done it without her. I can’t wait to go back!
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August 2023 by sarah swangim
I always try and help this business! I will bring them lots of designer items, such as Zara, skims, LillyPulitzer, etc and they never take anything. Which is fine, there’s other places to help out. However, when I go to shop at clothes, Mentor, they never have anything that’s in style. The workers are always unhappy and complain about clothing you bring in. There is a man who works , I wish I knew his name… He is always so sweet and so helpful! I hate that he has such unhappy people that work for him! I will continue to bring my clothes elsewhere.
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August 2023 by Luciene Stewart
Clothes Mentor is my absolute favorite consignment store. Great collection of designer clothes, shoes and handbags at affordable price. Chip (manager) and staff are always very helpful and friendly.
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August 2023 by Robin Woods
First time in this amazing store! I was impressed with how organized everything was. Their quality, pricing and inventory is excellent too. Best of all though were the staff! Mary and Deb ended up helping me find many great items and although the store was busy, they were always there to help. I will definitely be going back, and asking for Mary and Deb!!
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August 2023 by Caroline Crenshaw
Absolutely LOVE this store! Everyone is so fun (special shout-out to Mary, she’s such a sweetie and my kindred fashion spirit!) Chip is such a rockstar also; he helped me find a gorgeous scarf today that hadn’t hit the floor yet while he overheard me talked about how much I loved scarves! The staff there is always so attentive and kind (and humor my 4 year old “assistant shopper”), and I always find amazing deals there (too many if I’m honest lol). Cannot say enough good things about this store and the people that work there!
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August 2023 by Dina Muchnick
Had a great shopping experience today, mostly due to being successful and having Mary as my check out girl. She gives compliments freely and is very personable. Glad you guys have her. Prices are fair too.
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August 2023 by Olivia Williams
Anytime I come into this shop the energy is just amazing! The staff always seems to be having a good light-hearted time and are always willing to help out any of the customers with anything they need. Last night Chip and Jackie made my shopping experience so much fun and even made my day a little better!
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August 2023 by Tracey Neeb
Clothes Mentor is an amazing upscale resale shop like no other. It's extremely organized And Mary and her exuberance topped off my shopping spree !! She was so lovely and attentive...If anyone askes, I'd say "Go to Clothes Mentor for all your named brand and designer wardrobe."
