Crossroads Upholstery, an Asheville-based furniture upholstery shop, specializes in reupholstering commercial and residential furniture, including restaurant booths, hotel seating, medical furniture, and all residential upholstery. They also build custom headboards on-site and sell fabrics and foam. Customers praise the outstanding service and exceptional craftsmanship provided by the Crossroads team, led by Seth Gillen. Reviewers describe the process as an "absolute breeze," with Seth's dry sense of humor and patient guidance making the experience delightful. The transformation of the furniture is described as "miraculous," with customers feeling like they have brand-new pieces that still carry the history and memories of their lives. Crossroads Upholstery is renowned for its dedication to customer satisfaction, with reviewers expressing their confidence in becoming repeat customers. They are consistently described as the "BEST" in the Asheville and Western North Carolina area, offering expert craftsmanship, honesty, and outstanding service at a great value.
Absolutely perfect reupholstery on my sofa. Would give 10 stars if I could.
April 2026
These guys are amazing. I've brought three chairs and a rocker to them and each one of my pieces came back perfect.
August 2025
Excellent craftsmanship. A pleasure to work with. Impressive attention to detail. Genuine regard for customer satisfaction. Our project was done on time. Absolutely beautiful work. We had a couch and two chairs done and they look spectacular. We couldn't be happier. Highly reccomended!
