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November 2023 by Heather Hall
I needed a battery installed on my complicated VW today. A very nice man replaced the battery in less than 10 minutes. Thank you for your help!
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November 2023 by Cherry Odom
Very courteous efficient service and the price is right. Highly recommend this place!
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November 2023 by Janice Mcdaniel
Jim& Stephanie entire staff are honest & truthful about repairs. I live in W-S and only trust them with repairs. Best in Asheville.
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October 2023 by Wyatt Pottorff
I had a squeaky belt that seemed like it needed to be replaced. I was told the belt was in fine condition but was squeaking because of a water pump that was leaking coolant onto the belt. I paid 600 for a new water pump, the problem wasn't fixed until I had someone else just put a new belt in for 50.Evidently, they will take advantage of you if able.
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October 2023 by kathy howell
They are The Best! Very Professional and take very good care of customers and their vehicles
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September 2023 by vincent tuttle
Good people for sure. Most definitely will be bringing my car back here .Service: Vehicle Inspection
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August 2023 by Christopher Foures
I have gone to this shop for years. Very good work at a normal price, I would recommend them to everyone
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August 2023 by Manny P.
Both I and a friend have used this shop for years when we don't have time to fix ourselves. Fair pricing (car repair isn't cheap), never had a problem with repair. Never had them try to make absurd claims about the problem, as is sadly common in auto repair. Friendly/helpful staff. They do a lot of different repairs, not just brakes and exhaust...put a rear axle in my car, shipped to them by a seller. Because they are good, they are usually very busy...check in advance.Take the 1-star reviewer with a grain of salt: having a brother and father who were career mechanics, and having done my own brakes for decades, I have never in my life heard of a wheel bearing being broken by a brake job, and can't imagine how that could happen, as the wheel bearing is inside the axle and has nothing to do with the brakes (they are sealed and away from brakes). MOST likely, this guy had huge brake noises from not replacing his brakes for too long, and so didn't hear the bearing going bad (make a racket...loud roaring noise when really bad). It is clear from his review in total that he knows nothing about cars, and is blaming a shop for something they clearly did not break. Yes, depending on the car, how many miles you drive a year and how you drive (most of you, like maniacs), you may need to have the rotors turned every year. I have had 3 of the same make/model car in my life, and the rotors warped every year until i replaced the rotors with "severe duty" rotors...now, 4 years, no need to turn them. Also, a tip: when getting a car repaired, get an estimate, then tell them to call you if it will be more. Never used a shop who didn't honor this agreement.
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July 2023 by Weylin Trevelyan
They replaced my alternator which might have fixed an intermittent electrical issue, but they just replaced the alternator a year or so ago, they did replace my serpentine belt and hood bolts. They clearly didn’t check fluid levels, when I got home I found out the transmission fluid was low. They claimed that they were short staffed, but that doesn’t excuse taking a whole month to replace a few things.
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May 2023 by Will Call
Custom exhaust installed a complete replacement exhaust on my 2016 Polaris slingshot. I didn’t know anything about this place of business until I drove in and asked if they could do the job. They had never worked on a vehicle of this type before, but assured me they could help me. They were the most knowledgeable, professional, experienced people I have dealt with in many years. Not only did they do the job perfectly, but their cost estimate was accurate and absolutely fair. I would highly recommend them to anyone needing any of the services they provide!!!Service: Auto exhaust system replacement
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February 2023 by Fernie G
Best mechanics ever, bar none and hands down!!!!! I love these guys, the WHOLE STAFF is wonderful and funny as hell.....great workers and they do a great job...
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February 2023 by Shea Struder-Willis
This place is always busy, but its cause they are freaking awesome. All the staff are super helpful and kind. When you do get your car in, they work fast and get you in and out asap. Fair prices and trustworthy folks.
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February 2023 by Chris O’Brien
For 17 years I’ve had Jim and Ashley work on my vehicles, ever since I’ve moved to WNC. I live in Marion and have my work and personal vehicles towed directly to them. They are always fair in price and always go above and beyond to get my vehicle in. I should have left this review years ago. Great people and a great business! Thank you guys for always going above and beyond!
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January 2023 by John Mac
Best people I have ever met. Friendly and professional.Jim and Charles are top-notch and as busy as they are prove it.
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January 2023 by Susan Gentry
We are from Raleigh and were headed back when we realized that, following hitting a pothole last night, the muffler had melted the bumper. We randomly called Custom Exhaust and they graciously agreed to fit us in to see if it was safe to drive back to Raleigh. They were able to make a couple of small adjustments that made it safe to travel. They charged very little and sent us on our way with peace. We are very thankful.Service: Auto exhaust system repair
