-
February 2024 by David B
This place is really something. You never know when they will be open or closed. I stopped by to get a prescription one day and the lady angrily told me she hasn't had time to fill any prescriptions because she's been helping customers all day. Sounds like they're critically short staffed and there is probably a good reason that people don't want to work there.
-
January 2024 by Trish Lunsford
Very nice ??
-
January 2024 by T Mac
Pharmacy is super rude. I will never be back!
-
January 2024 by Casey Gould
Quite possibly the slowest pharmacy I've ever experienced in my life. Takes over 24 hours to fill a prescription. If you can't fill a prescription in the same day, you need longer hours or more staff.
-
October 2023 by Brooke Deweese
I wouldn’t recommend this store to my worst enemy. They have absolutely no customer service skills what so ever. Working in healthcare myself I know exactly how the healthcare system works and this place shouldn’t even be allowed to consider themselves a pharmacy or serve patients.
-
October 2023 by john doe
CVS is sorta hit or miss on certain things maybe it's the lack of staff idk. Always seems like theres stuff ready to be out out sitting around.
-
October 2023 by Samantha Goodson
Absolutely terrible service! I've had a total of 5 dealings with this facility, never answer the phone, never on time filing scripts & they don't even try to have hospitality. Will be changing next month.
-
September 2023 by E T
These poor people are over worked and underpaid and wildly understaffed. I just waited for an hour for a covid booster that took two seconds, and I don't blame the workers at all they were swamped... CVS is clearly showing how they care more about profits over their people. The people running this company should be removed from the healthcare industry permanently.
-
September 2023 by Cassie Johnson
When they actually have the medication you need, (which is rare) it takes hours to get the rx filled. Also, if they don't have it, they tell you the location of all the other pharmacies in town so you can drive all over Buncombe County to find it yourself.My rx was supposed to be ready yesterday morning but they've started keeping the phones turned off so I couldn't find out when it was going to be ready. There's a Walgreens just down the road. I transferred my rx there and it was ready in an hour.
-
August 2023 by Holden Moose
I get my prescriptions from here now and they’re a lot better than the CVS on merrimon! the customer service I just recieved at the non-pharmacy part of CVS was horrible. I was asking for a COVID test and the older woman working was so, so rude to me. I had to ask her twice if I could buy a COVID test that were behind the counter. She didn’t respond to me once, and the second time I asked she said “well you have to tell me what you want”. All I wanted was help in this situation, I was very anxious to ask for something behind the counter. She was very, very rude and she wasn’t wearing a name tag so I didn’t get her name, but she was very rude. I’ll continue coming here for the pharamacy because they are phenomenal, but the customer service on the other side of CVS is poor.
-
August 2023 by Majic Clearline
Clean store, friendly people.Good pharmacy with a drive thru pick up
-
April 2023 by Landon Miller
I wouldn’t fill an Amoxicillin prescription for a fish in this establishment. I have a two year old with Croup, and his doctor accidentally sent his Prednisolone to the wrong pharmacy (still a CVS location). The pediatrician office called to have the prescription transferred while I was on site. The pharmacist told me “ I don’t care how many prescriptions you have called in here, you can call in 100 and I won’t fill any of them until the other prescription is cancelled”. He was very rude with me, and was in no way helpful. Please heed my warning and do not use their services. I can promise me and my family won’t be back!
-
April 2023 by Cheyenne Miller
Horrible pharmacy. I should’ve known better than to use. CVS pharmacy after the reviews I’ve heard from others. Unfriendly staff at this location, awful customer service, long wait times.
-
March 2023 by Angie Ledford
They are VERY short of help in the pharmacy, but are doing the best they can, and the workers are very nice and doing all they can do to make the "wait time" shorter. I was told that my prescription would be ready at 11am and ended up having to wait until 12:30pm. They only had two people working front counter and drive-thru, so I didn't ding them for that. They are doing a great job, with no help.
-
March 2023 by Adam McNamee
Went in, was told me prescription would be ready in 15 minutes. All while the lady at the counter made fun of my prescription. Came back after the 15 minutes, and they LOST the prescription of the lady in front of me. Then they told me they were out of my drug and sent me across town on a wild goose chase.
