Dillard's is a large fashion retailer that offers a wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home goods. The store at Asheville Mall in Asheville, North Carolina, features products from well-known brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers often praise the store for its good service, fair prices, and quality items. Staff members are described as knowledgeable, patient, and friendly, making shopping experiences pleasant and memorable. Highlights include helpful employees in departments like perfume, men's clothing, and lingerie, who listen to customers' needs and provide professional guidance. Many shoppers enjoy finding deals on seasonal items, especially after holidays, and appreciate the store's selection of high-quality goods at reasonable prices. Overall, Dillard's is seen as a reliable, friendly place to shop for fashion and beauty needs, with staff that creates a welcoming environment for all customers.
I had a company event to attend Michael was very patient, knowledgeable and helpful and I got a nice suit to wear. I picked up a couple of other things as well. I like the shirt selection at Dillard's because I like lots of color and definitely can find it there.
February 2026
Went to explore fragrances for my husband and I and was completely satisfied with the excellent service and help that Neesha provided. She is very knowledgeable and nice. I hope she is praised for her outgoing customer service and kindness.
January 2026
Tiarea in the men’s department was extremely polite, professional and helpful!!! Got everything I needed in one go.
