Dillard's is a large fashion retailer that offers a wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home goods. The store at Asheville Mall in Asheville, North Carolina, features products from well-known brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers often praise the store for its good service, fair prices, and quality items. Staff members are described as knowledgeable, patient, and friendly, making shopping experiences pleasant and memorable. Highlights include helpful employees in departments like perfume, men's clothing, and lingerie, who listen to customers' needs and provide professional guidance. Many shoppers enjoy finding deals on seasonal items, especially after holidays, and appreciate the store's selection of high-quality goods at reasonable prices. Overall, Dillard's is seen as a reliable, friendly place to shop for fashion and beauty needs, with staff that creates a welcoming environment for all customers.
Lois in the men's store was very helpful and congenial when I needed to return an online purchase.
March 2026
Great department store with wonderful diversity in product
March 2026
I had a company event to attend Michael was very patient, knowledgeable and helpful and I got a nice suit to wear. I picked up a couple of other things as well. I like the shirt selection at Dillard's because I like lots of color and definitely can find it there.
