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January 2024 by Trialguy
Geneva knew exactly what I needed, knew what documents had to be filled out, and so I was in and out quickly. She’s a keeper, and the contractor should GIVE HER A RAISE!
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January 2024 by Dionysus Francesca
I have called this office 5 times hoping to get to a human being to answer a simple question. When I was able to make it through to a human, she transferred me, and the call was dropped. I emailed through the website, twice, and no response. All these avenues to communicate, and, I can't. I am out of state and need to renew my registration and while the website states I can ask for an exemption on emission inspection, I have not been able to see how to do that. The bureaucracy in this country in an age of computers and mobile phones is still a quagmire of confusion and bad customer service. Could someone at least check the email and answer back? It's been almost two weeks.
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January 2024 by Peter Zweig
Had seamless experience getting duplicate registration.
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January 2024 by Krissy Poo
This place was great.easy & In and out of there in less than an hour on my lunch break .
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January 2024 by Nat Morkan
They don’t answer their phone. It’s a useless unhelpful prerecorded message.
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January 2024 by Sam
Remember, life could be worse.At least you don't work at the DMV.
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November 2023 by Guadalupe Rodriguez
Such horrible service having to deal with nasty attitudes then calling while inside building because had called from home the whole morning come to see they were ignoring phone calls I needed help from Raleigh office and they would tell me they couldn’t do anything so irritating having to deal with them.
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August 2023 by Joshua Moore
They wore very nice to me on my first time registering my car in NC
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August 2023 by krystal smith
Kathy N went above and beyond yesterday to make getting tittle and registration easy and doable.
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July 2023 by Adrian Iorin
Disgusting old ladies do what they want subjective on if you look from the area or not…i can tell they don’t like out of state people
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May 2023 by Jake Tate
Ran into an unfamiliar situation. Tried to get info on how or where to pay a fine, or if I even had one. All the lady at the desk would say is "I don't know." If this is the best we can do with garment training we need to privatize the DMV. These people should be held responsible for their incompetenceEdit to add - cant find out how to reply to the message from the owner possibly deleted? They claimed I was never in. My first name is William. I surrendered a tag between 11 and 12. I was helped by a lady with white hair, lots of braids, and wearing a brimmed hat indoors.
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May 2023 by Jeremy F.
I've honestly never had an issue. Typically I research what I need to bring rather than having to wait in line only to find out I don't. While yes the people there can be a bit short at times I believe it's important to understand they also have been dealing with people who don't know how to use Google or visit the state page so cut them some slack.
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May 2023 by Bill Raynor
This was a very nice experience at this location of the nice lady who helped us with our title issue that we had to take care of, she made it very easy for us and was very pleasant to complete our transaction and she took care of everything at once and were all set. thank you "GENEVA" at The Asheville License Plate Agency last Friday the 21st for taking care of this for us and even though it was a little costly we don't have to worry about it now, thanks again for your professionalism!
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April 2023 by Pac Magic
Went to transfer titles to 2 vehicles into a trust…second attempt and it was incredibly easy. The woman who helped was so nice and knowledgeable! Thank you- I wish I knew her name- super good at what she does!
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February 2023 by Jose Cervantes
We came here immediately after getting our temp license at the DMV down the street. They opened at 9. There was a line of 10 or so, but people were there for different reasons. Our line ended up being only 4 people. The ladies were cheerful, friendly, welcoming and professional. We were able to register our car and pay our fees within an hour. Thank you DMV license plate agency!
