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December 2023 by Lauren
Agree with other posters that the compliments are too much. It made me want to leave sooner. Clothing was also for small sizes.That said, the jewelry was nice and there were cards explaining the properties of the stones.
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December 2023 by Evelyn Irving
Well curated shop that fits a needed niche in Asheville. I just wish it didn’t feel so over the top with the interactions (endless compliments that feel like a grasp at times) from the sales reps. You can certainly tell the pay scale is based off commission, which hey, it’s a valid business strategy, and seems to be working for them! I just have to really make sure I’m in the right mindset when I go in or I get overwhelmed quickly.
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August 2023 by margaretr lawsonlanahan
Got a great necklace with a piece of a meteor in it! They were so nice and wrapped the gift beautifully.
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April 2023 by Becca M.
Beautiful space. Gorgeous jewelry and craftsmanship. Incredible, professional and knowledgeable staff. Highly recommend for any sophisticated hippies .
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January 2023 by Lily
Beautiful shop with beautiful stuff, but the experience in store was one of the most uncomfortable I’ve ever had. I was watched like a hawk and the person managing the store that day was never more than two feet away. Moved around the counter as I moved around the counter. Stepped out of the counter to the clothing area to watch me there too. It was just awful and I had to leave after traveling 45 minutes out of my way just to see this place. I didn’t even get to see everything.
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January 2023 by Lisa
Beautiful shop with beautiful stuff, but the experience in store was one of the most uncomfortable I’ve ever had. I was watched like a hawk and the person managing the store that day was never more than two feet away. Moved around the counter as I moved around the counter. Stepped out of the counter to the clothing area to watch me there too. It was just awful and I had to leave after traveling 45 minutes out of my way just to see this place. I didn’t even get to see everything.
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December 2022 by Emily
I’ve been shopping at Elementality since they were located in the Asheville Mall. They have beautiful, hand-crafted jewelry at amazing prices! The pieces have held up over the years, looking just as stunning as the day I bought them. I have a bad habit of knocking my rings (due to clumsiness) and nothing has chipped, cracked, or fallen out. The employees are always helpful and kind. They’re very knowledgeable about stones as well. I always shop here because I know the quality will be excellent. All of my friends and family shop here too. We’ve loved Elementality for many years.
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December 2022 by Erica Sylvatica
SO expensive and a good portion of it is made in the same sweatshops as anywhere else. BUT they do have some hidden gems and a little bit of local art. I found a brand of non-toxic nail polish here that I continue to prefer over any other brand, as well as my favorite candle.I do remember that when they were inside of Asheville Mall, they had more locally made options including clothing.
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November 2022 by S. Hall
I have been a customer here for at least 15 years and I have never had less than exceptional service, and I always get compliments on everything I buy here! I’m confused by some of these reviews because the jewelry is unique and beautiful and the quality is always great, never had a single issue with anything I have purchased from here! The staff is amazing and work hard to take care of customers, which as someone who managed retail stores for 30 years I can say is very rare. Jordana and Amanda and all the staff are great and always willing to go above and beyond as I live out of State and often shop via Instagram or phone, and have the merchandise shipped. Seriously people be kind and understanding, if you ever have a problem give them a chance to resolve it, these are genuinely special people!
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July 2022 by Truth B.
Wonderful little shop full of treasures. Really hope they bring back more floral prints
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July 2022 by Kate Knell
As a customer, I always feel warmly welcomed into the Elementality family. Great jewelry and clothing, from comfy to spectacular. This shop has such a magical atmosphere!
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July 2022 by suzy nivens
I absolutely love shopping here. I try to visit every time I’m in town. The customer service is impeccable and the knowledge about the merchandise that the staff has is impressive. Everyone is so nice and helpful.I highly recommend !!
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July 2022 by Andrew Garcia
The atmosphere is very welcoming, along with a very knowledgeable staff. I get so many compliments on the pendant I purchased from here. If you’re in Asheville or traveling through; I highly recommend a drop in.
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June 2022 by Raney Shattuck
I'm so disappointed in my experience. I bought my mom a beautiful $200 necklace here for Christmas, and a piece of the labradorite pendant broke off the second or third time she wore it. When we returned to the store to explain the situation, the sales assistant said we would have to pay to replace the stone. That was frustrating enough--for $200 you should be able to wear a necklace more than three times without it breaking--but then, the person behind the counter insinuated that it was my mom's fault the jewelry broke, saying that they had had a similar piece for two years with no problems. I won't be back, which is a shame for them because I was really looking forward to frequenting this shop. Don't waste your money here.
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June 2022 by Jessica Dodd
This boutique is one of my most favorite places in all of asheville. The staff is kind, inviting. They always remember me and my favorite stones. They help me pick out jewelry that fits my style to perfection. There are always items that are perfect for gifts for every friend for every occasion. I’ve broken a few of my items because I’m very hard on my jewelry and they always help me get it repaired and never make me feel badly about how often I break things. They are truly some of the best people on the dang planet. If you want to shop and have a fantastic experience in Asheville, this is where you should go!
