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March 2024 by Dee Carol
My friend and I both had hook & ladder subs today- plenty of meat and melty cheese on fresh bread, delicious. We were greeted with "Welcome to Firehouse!" when we came in. The staff was friendly and the store was clean. The best subs in town!
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January 2024 by Kristina Kazantsev
Husband came in at 8:30 and as soon as he walked a female employee very rudely said “we are pretty much closed I know your not about to order” mind me my husband was driving home from church and I pregnant was tired at home with 2 kids after a very long stressful weekend and all we wanted was a sub. I get if it was 8:50 but 8:30 like come on and you don’t have to be so rude about it. No my husband didn’t order, her just left. Never coming back there again also recommending other to stay away if you don’t want to be disrespected for absolutely no reason
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January 2024 by lily Bowman
food was
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December 2023 by Beau Vermillion
Worst service ever. Everyone there should be fired, completely incompetent.
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December 2023 by Amy Black
Wondering food. Wonderful staff. Possibly need more staff at closing. I ordered 5 subs. And did not realize there was any mistakes until I got home. When I called no answer. When I went back to the store it took awhile for the manager to come talk to me ending up making my hot subs cold. She said they would replace the mistakes the next day as they were closing at the time. No personal information was exchanged but she said she would make sure they are replaced. I asked if it could be credited to the app account to make sure they could be replaced and she said she did not have that capability. So fingers crossed she keeps her word. I really do love this store/restaurant so I hope she keeps her word. My dinner was ruined tonight (with bbq sauce ? I absolutely hate sweet sauce on meat) but maybe tomorrow's will be better? Update later.Update: They did make my free subs the next day as promised. With no issues.
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November 2023 by Lisa Blevins
The staff was friendly and welcoming, food made fast and right! Would go again for sure!
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November 2023 by Luke Nitti
Locked the door on me as I was walking up 45 mins before closing and wouldn’t even acknowledge me as I tried to ask if they were still
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November 2023 by Janelle J. Black
Very rude employees, sandwiches had tons of mayo,and they left off everything besides the meat..
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November 2023 by Ben Weathersbee
I think most of the meat must have burned off in the fire on my $14 sub ?
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October 2023 by beatrill
genuinely the most dookie level firehouse subs I've been to. I love firehouse with my entire soul but this one is just...not it.
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September 2023 by Candy S.
Continually makes sandwiches with the wrong specs, whether order placed in person or online. This place loves putting Mayo on sandwiches. Disgusting.
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September 2023 by Tony Rhodes
Fast in and out, great sandwiches but parking is iffy during peak
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September 2023 by April Puglisi
Change my mind your service on the phone Monday evening between 7 and 7:30
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September 2023 by Chris Mitchell
Love a good hook and ladder and they didn't
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August 2023 by Timmy Briggs
Picked up a Doordash order and the bag wasn’t sealed and I was told that I had to get the customer’s drink. Staff was rude about me using their stickers to seal bag.
