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February 2024 by Reba Williams
Folks were great! Kind and accommodating. Expedited service.
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February 2024 by Chris Alfano
I haven't been to many other repair shops in the area, so I don't know how Firestone compares to the others. My most recent experience was a decent one. Not bad, but nothing special. The employee who handled my request was both courteous and knowledgeable.
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February 2024 by Daniel Smith
Set an appointment for a simple oil change and brake inspection. Took more than an hour for them to start working on the vehicle, then two hours to complete the actual work. They tested my (nearly new) battery and told me it was not charging properly, but when I tried to return it to the store I bought it from, I found out it was not defective at all, so I wasted additional time on that.
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February 2024 by Catherine Cole
Our Chevrolet truck is regularly serviced by this Firestone store. They are professional, pleasant and convenient.
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February 2024 by Lydia Montgomery
Given wrong information about my tire. Nail NOT in sidewall. Tried to upsell three tires and their credit card. Won't return or refer.
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February 2024 by DONNA HILDEBRAN
Great people and great service !
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February 2024 by Brian S.
I came in because I was hearing and feeling a rumbling sound on my driver side tire. They told me I needed over $1000 of work done which I agreed to and it did not fix the problem. I feel like I just got robbed.
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January 2024 by Sage A.
" 0 starts needed brakes done on front and rear the desk attendant told me I'd have to leave the car there and that it could take up to 6 hours to do...!!! I took my car home and changed my own brakes in 30 mins myself told me itd be $450 bucks per axle to do this place is garbage and the technicians are ignorant mechanics who know nothing about cars save yourself issue stress and problems and do the work yourself YouTube will teach you better than these stupid people were taught period Firestone is garbage horrible business and overpriced you've gotta be a twit if it takes you 6 hours to change out brakes
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January 2024 by Ran Johnson
I am so appreciative of the service personnel at the Firestone on Tunnel Rd in Asheville. I had a badly damaged tire and Pablo helped me select a tire that fit my budget and made financing this unexpected expense of 4 new tires totally manageable. It was the easiest, most pleasant tire replacement experience I've had. And all of this after work without a scheduled appointment. You all rock!
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January 2024 by Mariah Harbin
I always have a great experience at Firestone! They are quick, friendly, and I never feel like I'm being upsold or priced out of my needs. They workers at this location are always wonderful!
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January 2024 by Guillermo Arauz
Was heading home to Florida, the night before temperatures dropped below zero freezing the radiator in the work van, luckily Firestone was directly across from the hotel was able to drive the van over, I explained the situation , they had the van after in the shop after 10 minutes of me getting after them diagnosing it it was determined that there was no major damage to the engine or cooling system all it needed was a coolant flush, waited around two hours and I was able to get back on the road. I had a great experience friendly staff courteous.
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December 2023 by Jennifer K.
Manager Damon went above and beyond to get my truck serviced and new tires put on quickly. Despite a busy morning Damon rolled up his sleeves and jumped in to expedite everything. Tracey was personable and articulated what needed to happen effectively. The people and the service are the reasons I keep coming back.
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November 2023 by Amanda Camby
Went by after work due to having a low pressure light. I arrived at about 5:15PM and the guy I spoke to was very rude. He told me they were closing soon and didn’t have time to fix my tire. He got aggravated when I asked if he had a tire gauge so I could just check to see if my sensor was bad. The tire didn’t look low. While he was putting the air in my tire I seen the nail that cause me to lose air. He told I would need to come back the next morning. It was nice of him to put air in my tire and that helped me make it to another tire shop that stayed a little longer to patch my tire. It would have only taken 15 minutes to patch my tire. They would have rather let me sit on the side of the road changing my tire.
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October 2023 by Christopher Engle
I came in Sunday morning with a flat tire and they took me as a walk-in. They cleared the customer in front of me and had me out the door in about 30 minutes. Quick, reasonably priced, and they did good work. Friendly too. Highly recommend, based on this experienceService: Tires
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September 2023 by Ginzberg Ellsworth
Seems like a decent place, except they don't do P0700 error codes. Decent free coffee, tho.