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January 2024 by Jesah Segal
As a farmer, and small business owner, I was pointed in the direction of Wallace through the local ASAP organization. I am so glad I did! Wallace has been a phenomenal asset to my business, on many levels. My strategic advisor -through Mountain BizWorks - has also developed a great appreciation for Wallace’s hard work and close care. I feel like he is more than just an accountant doing my taxes, I feel like he is a valued part of my team.
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December 2022 by Lori Noel Ingle
I have been given exceptional service and client care. Wallace has continually gone way beyond the extra mile to ensure that both my business and my personal reports are completed with a great sense of attention to detail and accuracy, and he keeps me up to date on all issues of importance to both my business and my personal records. I am grateful for the time and care I have received from Wallace and Franklin Tax Services.
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April 2022 by mandy shupe
I would highly recommend going elsewhere for your accounting needs. As a new business owner, I chose to seek help with my taxes. It did not go well with Wallace. He did not bother to see if EIC would apply for me (it did, and my asking was described by him as "coming at him"), he was not sure which year to reference to check on my EIC eligibility; informed me that he was "very stressed and busy, and if I could do the research on the EIC, that would be great". As if asking your client to do the work they hired you to do wasn't unprofessional enough, it got worse. I asked to meet up with him to go over my return together: not only for learning purposes, but to hopefully catch anything else he potentially didn't bother to include/look up (I didn't feel very confident in his abilities at this point in time). A shoe-less Wallace refused to print out the return (he "doesn't like to waste paper"), which made my meeting up with him pretty pointless. I gathered my things up, and prepared to leave, telling him I would review the return thru email, again, on my own, and get back to him when I felt I had thoroughly checked his work. He had the nerve to rudely yell after me, that if I was gonna "blow him off" that he still needed compensation. BOO.
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April 2021 by Robin Shepherd
Wallace is very professional and explains everything on our farm return that I do not understand.He is ALWAYS nice and courteous!
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September 2019 by Rolando Boye
Every since we moved to Asheville, NC 3 years ago we have had our Taxes done by Wallace/Franklin Tax Service and have only gotten the best service imaginable. This last year we submitted all our tax documents practically last minute and Wallace still managed to not only get it done on time, but he did it with grace and a level of professional responsiveness I wouldn't have expected. He will be our tax professional for life and I would recommend Wallace and Franklin Tax Service to anyone without hesitation.
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September 2019 by Rhonda Melrose
I appreciate the quality of accounting services I receive from Wallace at Franklin Tax! Wallace is very professional and is very happy to find answers to anything I spring on him. I highly recommend the tax services here!
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August 2019 by Amanda Vickers
I've had my tax returns done here for years and always had a great experience. I love knowing that my tax returns are prepared with care by a human, filed electronically, and 100% compliant--I've never gotten a letter from the IRS regarding any errors. They make sure that I'm claiming all the deductions that I should and even though I have to pay a little bit sometimes, due to health care penalties, etc., that's not their fault and I sleep better knowing that I've paid what I owe. The nice professional printed binder that they use is great for my record keeping, too. Recommend this local, friendly service.
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August 2019 by USBSL Finance
Wallace has done an outstanding job with assisting our nonprofit organization for the past four years of tax filings. He has always been professional and courteous and has helped us stay on top of our deadlines. When we have questions, it's great knowing that we can pick up the phone and talk to a local person who knows our business.
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August 2019 by Wallace Souther
This is Wallace, part owner of this company, would like to explain the poor review we received from Ms. Graham.
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April 2018 by Serena Graham
Wish I could leave 0 star. This j*** took over for the accountant that I had used for many years. He is rude, seriously unprofessional, and has absolutely zero class. AND we still have not gotten our state refund from LAST year and when I asked about it all he would tell me was that the return was accepted.
