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November 2023 by Bradley Bailey
We bought a used truck from Fred Anderson Nissan yesterday. Chris Jones our salesman was beyond helpful and knowledgeable! Chris made the process a treat and would highly recommend you get in touch with Chris for all your car buying needs. This is my second great experience with Fred Anderson Nissan! Brad Bailey
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November 2023 by Wil Bryan
Miserable experience with sales person.Contacted dealer on Sunday, spoke to Emily B. on Monday and advised we had cash in hand for a $60,000 vehicle but time was critical as we are only a couple weeks from having a baby. Was told they would contact us when an allocation was available. I advised my wife would be purchasing. Two days later, they advised they had a vehicle that matched our need. Told Emily we were interested but she needed to speak to my wife about the deal but she never called her. Two days later we had made four or five calls to Emily with no reply. Reached out to a sales manger who responded while wife was in a meeting. She called him back an hour later but no answer and no call back. Three days after saying we have cash in hand, Emily calls me (not my wife) to tell me they sold the vehicle an hour after talking to me earlier that week and that she couldn't call me back because she was "in front of customers" apparently for three days straight. I let her know I wasn't interested in doing business with someone who couldn't be bothered to at least have someone call to tell us they sold the car. This was one of two vehicles we planned to buy in the next 12 months. Will be buying them elsewhere now.
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November 2023 by Aubrey
Cameron was able to find the hard to find car that I had been searching for for several months. He found the car en route to another dealership and had the route changed to be delivered to their dealership. The process was fairly quick and painless, however I’m still not sure I was given the best rate available. The credit score that they pulled from equifax was 31 points different from what I pulled from equifax the same day. Overall I am happy with my experience.
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November 2023 by Kenneth C.
Cannot leave 0 star ratings or I would. Classic car dealership scam artists. Bought my 2015 Rav 4 here and had " lifetime " oil changes with my purchase. Yeah right! They charged me $ 150 for an oil change that took 90 mins. They kept pressuring me to change my spark plugs and I declined. When my " advisor " had me at the checkout he told me it would be $ 150 and I said for what? I didn't want my spark plugs checked or need them replaced. He said, oh they need to see that at the Raleigh office ? WTF does that mean. People, just stay away from here. Plenty of reputable places around to get your car serviced without getting scammed and wasting half your day
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November 2023 by Julie Yao
They were awesome. They helped me fine the car I was looking for and were very pleasant and helpful. They knew all about the vehicle and showed me all the new technology on the car. They were very easy to talk to. I would highly recommend them to friends and family. Seri was great!
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October 2023 by Carly Rae S.
This Asheville Toyota dealership, we'll let me just tell you about them. My mom purchased me a four runner as a gift for my anniversary. There are two gentlemen that have went above & beyond what a car salesman could possibly do. From the first day I came into the dealership we're available to show me & inform me all the options that I had in the purchase of my new truck. From there they also spoke with my Mom several times out of state, answered any questions she had. Thank you Bryan Cooper & Brandon Davis. . So, now getting ready to return home to Florida for the winter. I thought it would be a good idea to make a trip by Toyota to see them, they both came out & gave my truck a check, popping the hood. From there this happened, ( another staff member, A KC Chiefs fan) took time out of busy day said they would completely make sure my 2017 four runner was equipped & safe for my trip home. I have so much gratitude for these truly amazing gentleman at Toyota. Thank you. Sincerely, Carly Rae
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September 2023 by Deneen Cochrane
I will not visit this dealership again to service my 2023 Camry. A nail in the tire cost me $313.39. I was told the impossible angel at which it went in voided my tire coverage. Now my car tires feel uneven and do not drive smoothy like it did before the tire change.
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September 2023 by Joe Azzolino
I have bought many cars over the years and think I know all the gimmicks dealers use, so I was pleasantly surprised with the professionalism and the ease of purchase I experienced at Fred Anderson. Top on the list is the very awesome salesman, Brandon Davis. He went way above and beyond all expectations. I felt that I got better than Lexus care at Toyota prices throughout the experience, in large part due to Brandon. Thanks, buddy!
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September 2023 by Michelle Mathis
LOVE This place!! I drove four hours from the Raleigh area just to buy a truck from them. I'm so happy I made that decision. Wherein local dealerships expect you to figure out everything on your own, this place went above and beyond to make sure all my needs were met and bases were covered. I highly recommend working with Cameron. His customer service and follow through was to notch. I'll definitely be back to purchase our next vehicle. Thanks y'all so much!
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September 2023 by Kaleb Gulley
If you’re in need of a new vehicle this is the place to go. My old work vehicle was getting high in miles so I needed something more reliable. Manny helped me find the perfect truck that suited my needs, and my budget. My salesperson, the finance manager, and the sales manager made me feel like family. The process was extremely quick and painless. This is the only dealership I will do business with in the future. If you need a new vehicle come here and see Manny!!
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September 2023 by Meredith M.
If I could put 0 stars I would I do not recommend this place at all they are just wanting to rip you off in money and sell you a car that doesn't run properly and doesn't want to take the time to fix it when they sold it to you when it doesn't run right . I do not recommend the salesman yaunand the sales manager Ian is terrible they are both rude and do not care about the customers . We went to another dealership and they helped us and we love the vehicle we got thanks to parks Ford in Hendersonville for working greatly with us . We will never go back to this Toyota dealership they are terrible and snobby .
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September 2023 by Justin Dobson
My wife and I purchased our 2022 Toyota 4Runner SR5 premium from Fred Anderson Toyota. This is our third vehicle we’ve purchased from here and the second vehicle we’ve purchased with Bryan Cooper. Bryan made the buying process simple, easy, and went above and beyond for us on our purchases. Bryan isn’t a salesman that tries to pressure you into buying a vehicle, he genuinely wants you to get what you want. I highly recommend Bryan Cooper to anyone who is searching for a new or used vehicle.
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August 2023 by LB BROOKS
We love Fred Anderson Toyota! Brandon Davis is man to see for all your new vehicle needs. We have bought 2 new Toyota Tundras from him in the last 3 years and he has my business for life! Very knowledgeable and makes the process very fast. We Drive from Johnson city because Fred Anderson Toyota always has a lot of inventory and they are do nice and friendly and you couldn't ask for a better, honest and trustworthy sales person than Brandon Davis!
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August 2023 by Angie Brooks
We love Fred Anderson Toyota and our sales rep, Brandon Davis! We have bought two Tundras from Brandon, and we will continue to only deal with him on our future trucks. He's honest, knowledgeable, and fun to deal with.We drive over from Johnson City because Fred Anderson has better inventory and pricing than our local dealer. Go by and ask for Brandon, he will take care of you!
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August 2023 by Bryan Perez
Great and helpful staff. They made getting my vehicle easy and fairly fast. Received amazing treatment from initial interaction till the final handshake with brand new keys in hand. I was very satisfied every step of the way and never once felt I was being pressured into buying. I would like to shout out Brandon and Conner Davis. They answered all my questions and gave me very great tips as a first time solo buyer.
