Ash-- no customer service skills. The guy was polite and helpful. But i still feel they deserve one star for ASH'S off putish unwelcoming behavior. Will not return to this location ever.
September 2020
Same GameStop is any other except this place doesn't honor their word. They tell you they will hold an item for you but when you come back to get it it's gone. Shop at any GameStop except the one in the Asheville Mall.
November 2019
Tried to order a game online - they declined my order but still took the money out of my account. When I called them to ask them about it they said I would have to wait 3-5 business days and they were very rude about the situation.
GameStop is your home base away from home. We look forward to knowing your name, your game and your gamertag, too. As gamers, we are always ready to help you raise your game, whatever it may be. C'mon on in. There's play to be done, so stop by your local store or visit us online and let the games begin.
