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December 2023 by Kristin Steffen
I got some cute tees here on sale and they gave me a free tote bag!
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July 2023 by melinda champion
It was very hard to distinguish employees from shoppers. The young lady at checkout (will be attending her freshman year at App State) was completely precious. The other two women I dealt with were not.I purchased three pairs of cotton pajamas, and all three were labeled medium. However, one pair fit like a small.
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June 2022 by Michael
Overall experience was fine.This retail store is located inside the Asheville Outlets right off highway 26. Park anywhere around the mall and use the maps to find your way inside to the store.There are plenty of clothing options for both men and women, as well as a smaller kids section. I do not shop for clothes often, so it looks about the same as any kind of clothing store. At the time of our visit they had many discounted items and various things half off. The staff are friendly, but they could use at least one more employee floating around helping customers or opening their fitting rooms. It was pretty busy for a Saturday.Overall I don't know if I would go here again if I ever come down to the outlets. I am a local and it is a good trap for tourists and my family from out of town visiting.
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April 2022 by Pearl Crown
The store is disheveled, Limited staff to attend to the fitting rooms so they were closed. I felt awful for the girl at the register she seemed like she was close to a breakdown. Store needs severe assistance.
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February 2022 by Laura W
Decent sale prices on lots of items and the newest options are also available
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December 2021 by Joey A.
Was greeted at the door by an overweight lady eating chicken fingers (mask less) who had the nerve to ask me to put a mask on.... Not.
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March 2021 by Austii Burrell
I worked at this store for 3 years and feel as though my concerns were not properly heard by upper management. The newest general manager at this store, Jessica, is the most unprofessional person I’ve EVER worked for. She not only demoted me to promote an employee she befriended (who is almost as unprofessional and lazy as Jessica is), she consistently treated me poorly (even going as far as lying about me to other associates), and created one of the most hostile work environments I’ve ever worked in (I eventually would cry every time I left work). Unless you want to suck up to your boss everyday to be even slightly appreciated, I wouldn’t recommend working here.
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January 2021 by Amanda Walsh
Staff was very unknowledgeable and rude. Didnt have a great selection.
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October 2020 by Lindsey Deligny
The manager was hilarious and went to the back twice to get us the correct size clothing. The store was clean and organized. The cashier that checked us out was SO sweet and helped us sign up for Bright rewards, which was awesome. Great experience!
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October 2020 by Jason Wicks
We purchased facemasks from your Factory Store in the Asheville Outlets in Asheville, NC on Sunday 10/18 and the adult ones were cut so huge that we could not even wear them as they fell off of your face. My wife took them back with the receipt and was told that they would not even consider an exchange (because all sales were final) on face masks. You sold a faulty package of masks and all we wanted was what we had paid for...a new bag of masks that worked. My wife had a huge pile of clothing she was going to purchase for our child but left it at the register after the way your staff treated her, we will not only be discontinuing shopping in your Asheville store, but we will be cutting up our GAP card and shopping elsewhere. We assume our business is no longer a value to your company. If you would like to discuss this, please connect on PM. This is very disappointing from you folks.
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August 2020 by Brandie M.
I love how they redid the mall but I wish they still had the roof on the entire mall but it looks a lot better then what it did and better stores
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August 2020 by Jpb T.
The Dillard's Clearance Center had some great deals. They had QUALITY merchandise at very affordable prices.
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March 2020 by Sonja Martin
Their jeans fit me well and they often have nice sweaters.
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December 2019 by Magnus Michael
There is no gap between the platform and the shop ..
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December 2019 by Lindsey Krause
The manager was hilarious and went to the back twice to get us the correct size clothing. The store was clean and organized. The cashier that checked us out was SO sweet and helped us sign up for Bright rewards, which was awesome. Great experience!
